Sheltered Scheme Manager

Sheltered Scheme Manager
Bristol (Knowle and Kingsdown)
£19,573.80 pa
Permanent, 37.5 hours per week
 
Now is an exciting time to join LiveWest, the largest housing association in the South West.
 
We are a leading developer of affordable and social housing in the South West. From the shores of Cornwall to the Gloucestershire hills, we have a vision to build real social change in our region, one front door at a time.
 
We are looking for a Scheme Manager to work across two sheltered schemes in Bristol.
Your time is split between the two schemes, one in Knowle and the other in Kingsdown, so travel between the two schemes requires the post holder to have access to a car and a current driving license.

The role is to assist residents to maintain their tenancies and enable them to stay independent for as long as possible. To provide a full housing management service and to have responsibility for the scheme health and safety checks.

Your main tasks will include:

• Completing tenancy management plans with residents individually to identify support needs and ensure appropriate support is provided.
• Providing a complete housing management service.
• Completing the regular health and safety scheme checks – fire alarm testing, checking emergency lighting, fire equipment, water testing for legionella etc.
• Management of the voids and lettings process and working to reduce rental arrears.

We are looking for someone with an empathy to the needs of an older age group and the initiative and drive to provide a responsive and sensitive service to meet a wide range of needs.

Having excellent verbal, IT, and written communication skills will therefore be essential in dealing with not only the residents but a wide range of external agencies.
 
 
A DBS check is required.