Customer Care Co-ordinator

Customer Care Co-ordinator

Circa £24,000 pa

Caterham, Surrey

Excellent Benefits Package

Croudace Homes Group is an award winning, established family-owned house builder constructing skilfully designed homes in the South East.

We have an exciting opportunity within our Customer Care Team for a highly organised individual to provide proactive and courteous administration support, dealing with incoming calls and email enquiries relating to after sale issues.  Liaising between the Company and its home purchasers the successful candidate will co-ordinate schedules of work with external contractors, together with providing regular updates to customers regarding remedial repairs and other quality issues, logging and updating these.

Working as part of a team in a fast paced environment the ideal candidate will have experience of Customer Care in Construction or a related industry.  Excellent IT skills including Excel are required together with a confident and polite telephone manner and outstanding organisational skills. The successful candidate will be a proven team player with a proactive and flexible approach.   Although this is an office based role there may be occasions when the candidate may be required to make visits to our developments, so a valid driving license would be desirable.

This role offers excellent prospects for the right candidate to progress within a reputable company.

To apply please go to our website.