Despatch & Stores Coordinator

JOB PURPOSE
To provide an efficient parts service whist keeping the internal and external customer relations to the highest professional levels possible.

Salary: GBP20,000 per annum

Hours of work: 37.5 hours flexible from 7.30am to 9am start

Benefits:

• Bonus Scheme based on Company profitability typically c 3%
• Pension and Life Assurance Scheme
• 23 days holiday
• Perkbox Reward Scheme
• Salary Sacrifice Scheme - Cycle to Work, Technology etc
• Free car parking
• Free Fruit

KEY RESPONSIBILITIES
1. Despatch customer orders and produce required transport documentation and export documentation, as appropriate
2. Picking & packing of works orders and sales orders whilst constantly seeking to improve the process and ensuring all parts are packed so that no damage may be caused in transit.
3. Goods receipt of materials into stock from both external suppliers and internal production departments.
4. Support miscellaneous issue and return of material to the production and development areas within the required control framework.
5. Ensure fast and efficient replenishment of production Kan-Ban stocks.
6. Maintain the integrity of the stock and the workplace environment.

KNOWLEDGE, SKILLS AND EXPERIENCE
Previous stock control and despatch experience desirable but not essential
Good numeracy skills
Good organisational skills
Ability to maintain an open mind on improving efficiency and reducing wastes as part of the companies Lean Manufacturing programme

COMPETENCIES
Effective Communication - the ability to clearly and effectively communicate with supplier and staff
Time management - uses time effectively; the ability to prioritise to meet deadlines
Skills Growth - ability to work autonomously
Problem solving / decision making - ability to solve problems
Meeting deadlines/ commitments - ensuring meet customer and own personal objectives and deadlines
Adaptability / flexibility (steadiness under pressure) - able to work under pressure and to deadlines
Building Relationships - proven experience in a stores environment
PDR Ownership - actively develops own self.

COMPANY VALUES/STANDARDS
Quality
To deliver a level of service to customers, both internal and external that exceeds professional expectations.
Communication
To have a clear, effective and open communication process across the business.
Evolution
Continuous improvement - further improvements are always possible, processes should be re-evaluated, and improvements implemented at every opportunity.
Creativity
To continuously strive forward to create new and innovative ideas, concepts and processes.
Respect
Promote a supportive professional working environment, which encourages good employee relations and excellent performance throughout the organisation.

PERFORMANCE INDICATORS
To contribute towards maintenance of good company and customer relations by presenting themselves and the company in a positive, professional and friendly manner.
To perform all duties in a cost-effective manner.
To ensure safety of self and others by adoption of safe practices.
To ensure compliance with all statutory and company rules.
To obtain 'best-prices' from supply chain.
To improve the performance of suppliers by consistent monitoring and regular communication.
By aiming towards 100% on-time delivery from suppliers.