Trainee Progression Coach

3 days left

Liverpool, Merseyside
07 Feb 2019
24 Feb 2019
Contract Type
Full Time

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis is committed to ensuring that people with lived experience of homelessness are involved in developing and delivering our services.

Based in Liverpool City Centre, Crisis Skylight Merseyside supports a range of people affected by homelessness, helping members to access to training, employment, volunteering and housing and progress towards leading independent lives.

About the role

The Crisis trainee scheme is for people with lived experience of homelessness. It is open to current Crisis members and anyone who has accessed homelessness services within the last two years.

The role will support you to develop skills and knowledge to join the team in Merseyside in providing a safe, welcoming, supportive, and non-judgmental environment for members, volunteers and tutors. It will also prepare you for further employment after your placement at Crisis.

As a Trainee Progression Coach, you will participate in the provision of an information, advice and guidance service for Crisis Skylight members, providing practical support and advice to enable service users to improve their quality of life, develop their skills and make decisions about their future.

Alongside other Crisis coaches, you will support members to set goals and create individual progression plans. In addition, you will support and encourage member involvement within Skylight and contribute to the successful delivery of all relevant aspects of the member involvement strategy.

Knowledge/Skills and Experience:

About you

To be successful in this role you will have an interest in pursuing a career in the homelessness sector or a related area. You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, benefit system and sanctions and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.


As a member of the team you will have access to a wide range of employee benefits including:

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8% (subject to annual increase)
  • 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

Closing date: Sunday 24 February 2019 (11.59pm)

At Crisis we value diversity, promote equality, and challenge discrimination, and we encourage and welcome applications from people of all backgrounds.

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