Client Services Co-ordinator

Milton Keynes, Buckinghamshire
circa £25,000 per annum Plus Benefits
06 Feb 2019
06 Mar 2019
Contract Type
Full Time

Client Services Co-ordinator 
Milton Keynes, Buckinghamshire 

The Company 

We’re BSI, the business standards company that helps organizations all over the world make excellence a habit. For more than a century, we’ve been showing businesses how to improve performance, reduce risk and achieve sustainable growth. 

When it comes to medical devices, our mission is to ensure patient safety while supporting quick and easy access to medical device technology. We strive to set the global standard in thorough, responsive, predictable conformity assessments, evaluations, and certifications. 

Now, we’re looking for two Client Services Co-ordinators to join our team in Milton Keynes and support the certification of medical devices. 

The Benefits 

- Salary of circa £25,000 per annum 
- 27 days’ annual leave with the opportunity to increase this to 30 days 
- Medical insurance 
- Excellent pension scheme 
- A wide range of flexible benefits 

If you are an ambitious customer service professional looking to develop your skillset and progress professionally within an internationally respected organisation, then this is the role for you. 

BSI are by definition dedicated to improvement, and that extends to you. We can offer fantastic career progression and a development plan tailored to you and your skills, making sure you reach your full potential. 

Joining us means becoming part of an organisation where ambition, motivation and commitment are rewarded, and we do everything we can to provide a work environment that is as supportive as it is challenging. 

The Role 

As a Client Services Co-ordinator, you will support the certification process for medical devices for our clients. 

Specifically, you will deliver CE marking and other certification services for medical devices to demonstrate that they have met safety standards. 

Joining our Global Medical Devices Operations Team, you will support customers in achieving and maintaining certification for their products. You will achieve this by drafting, issuing, suspending or cancelling certificates, auditing, invoicing, generating work orders and processing work flow. 

Your activities will also include: 

- Providing support to the Technical, Operations and Finance teams 
- Actioning reports issued by the Operations and Finance teams 
- Supporting the Technical Team Leader and other colleagues as required 

About You 

To be considered as a Client Services Co-ordinator, you will need: 

- Experience of working in customer service coupled with administration and organisational skills 
- Familiarity with invoicing, query resolution and complaints handling 
- A good level of IT literacy including familiarity with MS Windows, Excel and Word 
- Attention to detail 

Ideally, you’ll have experience with SAP or another enterprise level finance application, but this is by no means essential. 

We are keen to hear from you if you have worked as a Customer Services Co-ordinator, Customer Service Advisor, Customer Support Advisor, Customer Service Administrator, Customer Service Executive, Customer Care Advisor, or Customer Care Co-ordinator. 

Webrecruit and BSI are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re searching for your next opportunity as a Client Services Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.