Assistant Hire Controller

Recruiter
Anonymous
Location
High Wycombe
Salary
benefits + 23 days + BH
Posted
05 Feb 2019
Closes
05 Mar 2019
Contract Type
Permanent
Hours
Full Time
We are looking for an Assistant Hire Controller & Administrator for a client in the Events Industry.

Our client prides themselves on being able to provide solutions to suit a diverse range of clients, from independent event organisers to large production companies and major sporting bodies and have successfully delivered units to many prestigious events including Wimbledon, Winter Wonderland, Chelsea Flower Show, Goodwood Festival of Speed, Farnborough International Airshow, Lovebox, BMW PGA Championship, London Fashion Week.

Their team has extensive and unrivalled experience in the event industry ensuring we provide a professional, efficient and reliable service. The entire team is committed to building long-term client partnerships and delivering a superior single supplier solution.

The Person:

We are looking for an articulate, IT Literate individual with strong administration skills. You'll have the ability to multi-task and an exceptional telephone manner. Your enthusiastic approach will enable you to ensure sales are maximised and customer service is second to none. Experience in a plant hire or transport office based role would be of distinct advantage but not essential. Full product and system training will be given to the right candidate.

Person specification:-

• IT Literate, with in-depth experience of and competence in using MS Outlook, Word & Excel.

• Administration experience - essential

• Ability to think on your feet and work on own initiative

• A friendly and confident telephone manner.

• Strong communication skills both verbal and written

• Adaptable and flexible approach

Main responsibilities

On a day-to-day basis, you can expect to be desk-based, working within a small team, liaising regularly with depot personnel, third-party drivers and our team of project managers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.

Relationship building across the company is the key to success, as you will be involved in the entire hire process from taking the order through to delivery and collection, liaising with every part of the business to ensure the needs of the customer are met and that they're satisfied with our service.

Whilst your role will need you to demonstrate the competence to work alone, we work proudly with a team culture so adaptability and communication are key. This position will bring great opportunities for you to learn new skills and progress your career, where you can learn from those around you and develop with the business.

Your Duties will include:

• Maintaining the hire system with all hire transactions

• Quoting hires and maintaining our forward planning tool

• Providing accurate information and advice (over both phone and email)

• Co-ordinating the daily delivery and collection of equipment

• Organising internal and external personnel to attend, diagnose and fix breakdowns.

• Keeping the depots paperwork up to date

• Assisting with sales and marketing and some occasional telemarketing

Working Monday - Friday

Salary GBP21-GBP23k depending on experience. 23 Days Holiday + Bank Holidays

This is a full-time permanent position, requiring a flexible approach.

Connectx look forward to receiving your updated CV for review. Suitable candidates will be contacted via telephone and all candidates will be updated on the status of their application