Claims Handler

Glasgow, Scotland
£18,530 - £23,356 (includes 9% pension contribution)
05 Feb 2019
05 Mar 2019
Direct Line Group
Contract Type
Full Time

I used to just have a job

Now I’m learning everyday

Always Developing

Salary between £18,530 - £23,356 (includes 9% pension contribution)

Join our amazing Claims Handler teams in Glasgow

Back in 1990, Glasgow was awarded the European City of Culture but also it was when our Scotland office opened its doors for the first time. Nearly 30 years on, the city has grown in culture and diversity and so has our warm and friendly Glasgow office.

We have a strong team of over 700 staff that are dedicated and passionate in supporting our customers through challenging and distressing moments, but they also support each other as a team. The office draws from the diversity of the city and has a true community feel.

On site we have some great facilities from breakout areas, free tea and coffee machines where you can grab a quick brew, to a site restaurant that makes up some awesome meals. Plus, we are right in the heart of the city which is perfect for shopping and everything that makes Glasgow exciting, diverse and entertaining. 

Sounds good, right?

Meet our Glasgow team


I’ve worked for DLG for well over 8 years!

DLG is a diverse and vibrant place to work.  There are so many different people with different interests and stories and the people working here really do make it a great place to work.

They really invest in you as a person and offer plenty of training and development opportunities. Over the years I built my confidence on the phone, I question when things don’t seem right and I’ve even gained experience on an Aspiring Team Leader Development Plan. This has enabled me to run teams for several months at a time and coach staff when they needed support

I am always looking to develop my skills I need to be the best I can be.

The role

Salary between £18,530 - £23,356 (includes 9% pension contribution)

Plus, if you work in one of our Rescue claims roles you can also earn a shift allowance between £950 - £2,700p.a.

While we are looking for Claims Handlers to join the team and we offer a great salary and awesome benefits (you can really save money), it is our unique diversity and culture we can offer, that is unlike any other insurance company or call centre you’ve ever seen. Read the full Job description on our careers website

Don’t just take our word for it, see what ‘Life at DLG’ is all about on our social pages or let our colleagues answer your questions on our discussion hub.

Direct Line Group are an equal opportunity employer who value diversity. We do not discriminate and we recognise and embrace that people work in different ways. We will always adapt so you have the best and most comfortable working environment. If during the recruitment process you require any reasonable adjustments, please just let us know.