Operations Manager

Location
London, England
Salary
£35000 - £40000 per annum
Posted
01 Feb 2019
Closes
01 Mar 2019
Ref
BTEM-18
Contact
Bluetown Online
Contract Type
Permanent
Hours
Full Time

Job Title: Operations Manager

Location: Clapham, London

Salary: Circa £35,000 - £40,000

Position: Permanent, Full Time

Job Description:

The Operations Manager will oversee the daily workings for our Building & Maintenance division. Plans, manages and implements schedules to ensure deadlines are met, and maintains a high quality of standard of service and business delivery.

You will deliver exceptional customer service and support to the team/Directors.

Key Tasks & Responsibilities:

  • Manage the growth and success of the team
  • Co-ordinates activities that affect operational decisions and business requirements
  • Responsible for the delivery, procurement, and planning of daily operations
  • Communicate with all relevant employees to ensure deadlines are met, and are being met on a cost-effective basis
  • Manage stock control, and check inventory records are accurate
  • Ensure the delivery team has enough time to deliver services based on the clients' request
  • Analyse P&L on a monthly basis
  • Create a detailed schedule based on strict deadlines
  • Communicate any changes to customers and within the team or to relevant third parties
  • Ensure targets are met on daily, weekly and monthly basis
  • Research and implement growth within the company
  • Send daily, weekly and monthly reports to Directors
  • Conduct team meeting twice a day
  • Ensure we have a pipeline of jobs
  • Follow up on sales leads and follow up on customers
  • Dealing with customer complaints
  • Organise, plan and implement operational activity
  • Ensure that health and safety regulations are followed
  • Provide guidance to team
  • Cover the office when required (this includes writing quotations, booking quotes/job requests, sending invoices)

This list of tasks and responsibilities is not exhaustive, the post holder may undertake other duties as required.

Key Competencies:

  • Knowledge of the building and maintenance trade
  • Experience working within the construction/building and maintenance industry
  • Experience of managing P&L and budgeting
  • Management experience
  • Excel and Microsoft experience
  • Problem solver & ability to make decisions based on customer service and cost
  • A good re-call/memory of ongoing jobs
  • Organised, ability to prioritise and work under pressure
  • Be target orientated
  • Quick-learner and eager to learn

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant Job Titles and Experience of; Operations Manager, Line Manager, Production Manager, Building Maintenance Manager, Property Maintenance Supervisor, may also be considered for this role.

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