Neighbourhood Officers

4 days left

Mosscare St Vincent’s Housing Group
Manchester, Greater Manchester
£27,244 – £29,009 per annum pro rata (Depending on skills)
01 Feb 2019
20 Feb 2019
Public Sector
Contract Type
Full Time

Neighbourhood Officers
£27,244 – £29,009 per annum pro rata (Depending on skills)
Part time
17.5 hours per week

We have an exciting opportunity for a Neighbourhood Officer to join our Neighbourhood North team on a permanent part time basis working 17.5 hours per week. This specific role will be it will be covering the Calderdale patch which includes areas around Hebden Bridge, Todmorden and Halifax.
Reporting to the Neighbourhood Manager this role requires an experienced individual with a proven track record of achieving KPI’s with excellent communication skills and a passion for delivering effective customer-focused neighbourhood management.

As a Neighbourhood Officer, you will be responsible for maximising income and providing a responsive estate management service to ensure neighbourhoods are clean, safe and sustainable. You will work collaboratively across the group to champion the customer needs taking ownership of your patch being the key point of contact for customers and providing service delivery of a range of tenancy management issues.

The post holder will be able to demonstrate a positive attitude to respond to a varied range of customers’ needs. The successful candidate will be able to evidence they can deal with difficult situations and use a problem-solving approach to respond to enquiries. It is essential that you can demonstrate experience in working with customers, partners and external agencies to ensure our neighbourhoods are attractive places to live.

In addition to a competitive salary, you will have access to a company pension scheme, life assurance, employee assistance programme, flexi-time and 25 days holiday plus bank holidays.
If you wish to discuss the roles informally, in the first instance please contact Maxine Mills, People and Talent Assistant.
Closing Date: 12 noon on Wednesday 20th February 2019.
Interviews: Tuesday 26th February 2019.


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