Customer Manager

31681.00 - 37001.00 GBP Annual
29 Jan 2019
19 Feb 2019
Contract Type
Full Time
Colchester Borough Council have an exciting opportunity for a Customer Manager - Aquatics to join their growing team in Colchester.

Job Title: Customer Manager - Aquatics

Salary: GBP31,681 to GBP37,001 per annum

Location: Leisure World, Colchester

Job Type: Permanent, 37 hours per week

Are you a highly motivated, driven individual with a strong focus and track record of delivering a compelling customer experience and exceeding stretching Commercial targets? If so, this could be the ideal role for you???

Leisure World Colchester is looking for a Leisure Manager to join the leadership team where you can use your wealth of Sport & Leisure experience to lead and develop our Aquatic facilities.

Customer Manager - Responsibilities:

You will be responsible for the financial and operational performance of our impressive facilities covering our Leisure Pool with flumes and outdoor rapids ride, Aqua Springs our premier Mediterranean themed spa, a 25-metre Fitness Pool and our Teaching Pool which includes our extensive learn to swim programme.

You will work closely with the Commercial Manager to ensure effective implementation through robust business planning and delivery. You will need to be commercially astute, financially aware and be accountable for budgetary controls.

Customer Manager - Key Skills and Experience:

Managing a large team of staff and supported by a team of Specialists covering swim school, beauty therapy, Lifeguard assessment and pool water management, the successful candidate should have excellent people skills to manage performance and develop staff to provide an efficient, effective and motivated workforce.

Ideally, you will demonstrate existing knowledge and awareness of Health & Safety and may need to undertake additional training, as this role will lead on this across sport and leisure, working with other managers to ensure the wider service operates safely.

If you have the desire to work for one of the most forward-thinking Leisure Centres in the country, who has over a million visitors each year, along with the ambition and drive to make an impact on the health and wellbeing of the residents and visitors to Colchester this could be the opportunity for you.

To submit your CV for this exciting role, press 'Apply' today!

Closing Date: Tuesday 19th February 2019