Support Services Manager (Housing)

1 day left

Wellingborough, Northamptonshire
22 Jan 2019
19 Feb 2019
Contract Type
Full Time

Support Services Manager (Housing)



Our client is a provider of affordable housing and support services in the East Midlands. They own and manage around 4,600 homes with a £22 million turnover and their mission is to work successfully with customers and communities to provide great services and high quality living environments.

This is an extraordinary period of change and challenge in the housing sector and they need to use all of their creativity and commitment to ensure great, efficient services. Their values underpin the way that they work – Efficient and Effective, One Team, Trust, Respect and Empowered. If you share these values and are interested in making a real difference to people’s lives, they have an opportunity for you.

As Support Services Manager you will report into the Head of Housing and Support Services and will be directly responsible for their support services including Independent Living schemes, Intensive Management Accommodation (temporary accommodation scheme for homeless housing applicants) and disabled adaptations service.

You will need a strong understanding of supported accommodation within the context of social housing and have an excellent grasp of the current and future challenges faced within this area.  In addition you will need to be an innovator who can drive service development and staff engagement with a proven track record of managing and delivering high performing customer focused support services.  

You will need to hit the ground running and not be afraid of hard work! You will need to be committed to utilising resources to ensure the best outcomes for customers and ‘thinking outside the box’ to ensure that the Independent Living schemes deliver Value for Money while meeting current and future customer needs. You will have to be able to calmly manage multiple priorities, being flexible and agile enough to deal with any challenges that come your way. In return you will have a real opportunity to make your mark and will be supported and empowered to make a real success of this role.