Customer Service Assistant

Recruiter
JR Personnel
Location
Groby, Leicester
Salary
16500-17000
Posted
18 Jan 2019
Closes
15 Feb 2019
Ref
10597
Contract Type
Permanent
Hours
Full Time

CUSTOMER SERVICE ASSISTANT

Ref 10597

Permanent

Groby

£16,500 - £17,000

Hours full time minimum 35 hours Mon to Fri

JR Personnel are an employment agency acting on behalf of a client who is looking for an effective and proactive Customer Service Assistant to work in a lovely organisation who really look after their staff.

Role profile:

  • Raising credits
  • Dealing with all orders and issues that may arise
  • Dealing with customer queries and complaints
  • Updating the mailing lists
  • Updating the IT system with contacts
  • Sending emails
  • Speaking to customers and colleagues by phone in the UK and overseas
  • Lots of general admin and support

Person profile:

  • Highly organised with a natural ability to prioritise
  • Great telephone manner with excellent interpersonal and communication skills

Essential criteria:

  • Strong experience in  admin and dealing with customers
  • MS Office must have good knowledge of

Desired criteria:

  • Own transport

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.