Funeral Arranger

Recruiter
Anonymous
Location
Edinburgh
Salary
Competitive
Posted
17 Jan 2019
Closes
14 Feb 2019
Contract Type
Permanent
Hours
Full Time
Funeral Arranger

Business: Funeral Directors

Location: Edinburgh and Lothians

Hours: 37.5

Date posted: 17/01/2019

Closing date: 01/02/2019

About this role

Funeral Arranger

Scotmid is Scotland's largest independent co-operative and has been at the heart of Scottish communities since 1859. Our businesses include Scotmid Food, Semichem, Funeral Directors, Post Offices and our Property division. We employ around 5,000 people in Scotland, Northern Ireland and the North of England across nearly 350 retail outlets. To learn more about the Society please visit (url removed)p

As a co-operative society, we are owned by our members, who each have an equal say in how we are run. We are true to our co-operative values and principles we are committed to supporting our local communities through investment in both community and co-operative initiatives.

The Role

Our Funeral Arrangers deal with our clients at one of the most emotive times of their lives, and this requires a great deal of skill and empathy. The Funeral Arranger can be involved with the family from the very first call through to the day of the funeral and beyond. The role of the Funeral Arranger requires not just flawless interpersonal skills but also confidence and knowledge of the options available to the client.

No previous training or qualification is required for this role, as Scotmid provides full and thorough training. All we ask is that you have a desire to learn and a passion for delivering exceptional client service.

We are proud of the Funeral Arrangers within our Society, many of whom are not just our employees but our ambassadors and highly respected within local communities and often requested by name by our clients.

The Position

The successful candidate will based at one of our offices and may be required to cover our offices in Edinburgh, Dunfermline, Broxburn, Hamilton, Motherwell, Uddingston and Penicuik therefore a current full UK driving licence and own transport are essential.

To arrange funerals in a sensitive and dignified manner, following company guidelines.

To assist in viewing of the deceased during office hours and out of hours if requested.

To provide a professional service to the highest standard.

To maintain good public relations with all people that come into contact with the funeral home.

To undertake administration duties relating to the business also knowledge of Microsoft Word and Excel would be an advantage.

Conditions of Service

* GBP19,651 per annum - GBP10.07 per hour.

* Plus travel expenses when using own vehicle.

* A full UK driving licence and own transport are essential.

* 37.5 hours per week, Monday to Friday 9am to 5pm.

* Full training will be given, with an initial 13 week training course.

* Uniform is supplied.

* 15% staff discount is available in our Food and Semichem stores, subject to conditions

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