Funeral Director
- Recruiter
- Anonymous
- Location
- Edinburgh
- Salary
- Competitive
- Posted
- 17 Jan 2019
- Closes
- 14 Feb 2019
- Sectors
- Travel & Tourism
- Contract Type
- Permanent
- Hours
- Full Time
Funeral Director
Business: Funeral Directors
Location: Edinburgh and Lothians
Hours: 39
Date posted: 17/01/2019
Closing date: 01/02/2019
About this role
Funeral Director
Scotmid is Scotland's largest independent co-operative and has been at the heart of Scottish communities since 1859. Our businesses include Scotmid Food, Semichem, Funeral Directors, Post Offices and our Property division. We employ around 5,000 people in Scotland, Northern Ireland and the North of England across nearly 350 retail outlets. To learn more about the Society please visit (url removed)p
As a co-operative society, we are owned by our members, who each have an equal say in how we are run. We are true to our co-operative values and principles we are committed to supporting our local communities through investment in both community and co-operative initiatives.
The Role
Our Funeral Directors oversee the full funeral process from beginning to end ensuring that they understand the client's wishes and that these are met every step of the way. This requires our Funeral Directors to possess a high level of organisational and leadership skills to deliver these wishes. This role works closely with all other positions within the Funeral Business, reporting to the Funeral Manager, and so candidates must have and maintain good working relationships with their colleagues. The role of the Funeral Director is to ensure all funerals are conducted with dignity, integrity and respect.
Previous experience in the funeral industry is ideal for this role although Scotmid provides full and thorough training.
We are proud of the Funeral Directors within our Society, many of whom are not just our employees but our ambassadors, highly respected within local communities and often requested by name by our clients.
The Position
The responsibilities of this role are:
* To ensure the procedures for identification, preparation and presentation of the deceased are followed.
* Ensure consistent delivery of the highest levels of client service.
* Performance management of staff under your direction with emphasis on the provision of consistently high quality client service.
* Proactively identify local potential for business growth.
* Identify and liaise with appropriate local groups.
* Use available client satisfaction indicators to positively reinforce good client service, and as the basis for identifying and improving service where required.
* To assist with the transportation of the deceased and with the preparation of coffins.
* To be aware of matters relating to security and loss prevention and to comply with the Health and Safety at Work Act, the Data Protection Act and all other relevant legislation.
* Support other funeral homes as required.
* Always behave as an ambassador for Scotmid Co-operative.
* Develop and maintain close professional relationships with opinion formers.
* To undertake a variety of administration duties therefore a working knowledge of Microsoft Office Software, in particular Word and Excel, would be an advantage.
* Carry out any other duties when reasonably requested to do so by your Line Manager.
Conditions of Service
* Salary GBP24,000 - GBP26,000 per annum depending on experience and qualifications.
* Plus travel expenses when using own vehicle.
* 39 hours per week, Monday to Friday 8.30am to 5pm. There is an "on call" rota as operated by the business and you will be required to work occasional Saturdays.
* Full training will be given.
* Current full UK driving licence essential.
* Uniform is supplied.
* 10% staff discount is available in our Food and Semichem stores, subject to conditions
Business: Funeral Directors
Location: Edinburgh and Lothians
Hours: 39
Date posted: 17/01/2019
Closing date: 01/02/2019
About this role
Funeral Director
Scotmid is Scotland's largest independent co-operative and has been at the heart of Scottish communities since 1859. Our businesses include Scotmid Food, Semichem, Funeral Directors, Post Offices and our Property division. We employ around 5,000 people in Scotland, Northern Ireland and the North of England across nearly 350 retail outlets. To learn more about the Society please visit (url removed)p
As a co-operative society, we are owned by our members, who each have an equal say in how we are run. We are true to our co-operative values and principles we are committed to supporting our local communities through investment in both community and co-operative initiatives.
The Role
Our Funeral Directors oversee the full funeral process from beginning to end ensuring that they understand the client's wishes and that these are met every step of the way. This requires our Funeral Directors to possess a high level of organisational and leadership skills to deliver these wishes. This role works closely with all other positions within the Funeral Business, reporting to the Funeral Manager, and so candidates must have and maintain good working relationships with their colleagues. The role of the Funeral Director is to ensure all funerals are conducted with dignity, integrity and respect.
Previous experience in the funeral industry is ideal for this role although Scotmid provides full and thorough training.
We are proud of the Funeral Directors within our Society, many of whom are not just our employees but our ambassadors, highly respected within local communities and often requested by name by our clients.
The Position
The responsibilities of this role are:
* To ensure the procedures for identification, preparation and presentation of the deceased are followed.
* Ensure consistent delivery of the highest levels of client service.
* Performance management of staff under your direction with emphasis on the provision of consistently high quality client service.
* Proactively identify local potential for business growth.
* Identify and liaise with appropriate local groups.
* Use available client satisfaction indicators to positively reinforce good client service, and as the basis for identifying and improving service where required.
* To assist with the transportation of the deceased and with the preparation of coffins.
* To be aware of matters relating to security and loss prevention and to comply with the Health and Safety at Work Act, the Data Protection Act and all other relevant legislation.
* Support other funeral homes as required.
* Always behave as an ambassador for Scotmid Co-operative.
* Develop and maintain close professional relationships with opinion formers.
* To undertake a variety of administration duties therefore a working knowledge of Microsoft Office Software, in particular Word and Excel, would be an advantage.
* Carry out any other duties when reasonably requested to do so by your Line Manager.
Conditions of Service
* Salary GBP24,000 - GBP26,000 per annum depending on experience and qualifications.
* Plus travel expenses when using own vehicle.
* 39 hours per week, Monday to Friday 8.30am to 5pm. There is an "on call" rota as operated by the business and you will be required to work occasional Saturdays.
* Full training will be given.
* Current full UK driving licence essential.
* Uniform is supplied.
* 10% staff discount is available in our Food and Semichem stores, subject to conditions