Customer Service Assistant

Customer Service Assistant

Grade 4 - £18,618 - £20,541 

Part time – 14 hours a week (Monday and Tuesday)

Based in North Manchester  

Permanent

Closing date | Thursday 31st January 2019 at 12.00 midday

Interviews | To be arranged 

Role Overview

Northwards Housing manages 13,500 council homes in North Manchester.

Our Vision is that “We will make a difference in north Manchester by helping to make it a place where people choose to live, learn and work. Affordable energy-efficient homes and strong community pride will make our neighbourhoods thrive”.

These are our Values that sit at the heart of every action we take and every decision we make. 

• Putting people first
• Supporting communities to be successful 
• Spending money wisely

We have a permanent opportunity that has arisen for a Customer Service Assistant to provide a high quality and professional administration service for colleagues in the Neighbourhood Housing Teams.  

In this busy role you will carry out a variety of reception duties, and administrative tasks and processes. You are the first point of contact for customer queries both face to face and over the telephone, so will have an ability to understand and communicate effectively. 

We are looking to recruit a proactive person who is customer focused, with excellent telephone and administrative skills. You will be based at Whitemoss Road, however cover at our Cheetham Hill and Monsall Street offices will be required, therefore you should be flexible and adaptable to change. You will need to work well under your own initiative, having a passion for delivering a first class customer service, with exceptional communication skills to ensure a high quality service is provided. 

How to Apply

Click the apply button and follow the instructions.

You will be directed to Northwards Housing’s career page where you will be required to complete an application form. 

NO CVs – NO AGENCIES