Planner

This position requires good customer service skills and good organisational skills. On a day to day basis you will receive calls from tenants within social housing properties, as well as the client, regarding repairs and maintenance issues on their properties. As the jobs come in, you will allocate these to the correct engineers/operatives and manage the process going forward.

This is a perm position. The following are some of the day to day duties you will complete:

Take incoming calls from tenants and local authorities regarding the repairs and maintenance issues on their properties
Book and change appointments with the tenants and engineers
Allocate the jobs to the relevant engineers/change appointments
Give accurate estimations on timeframes in which the works need to be carried out
Manage the operative's diaries and chase to make sure all jobs are being completed
Action engineer's timesheets/holidays
Scheduling follow up works
Liaise with the internal department
Liaising with suppliers for prompt delivery of parts
Producing daily and weekly reports

You will ideally have worked within a similar position and have experience working within the social housing sector. Experience with all Microsoft Office Packages including outlook diary management is highly advantageous. Experience working with systems such as Northgate, DRS, Opti-time, Orchard, Impact or similar is desired but not essential.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer