IT Field Service Engineer
- Recruiter
- Micro Minder Ltd
- Location
- Bath
- Salary
- Competitive
- Posted
- 15 Jan 2019
- Closes
- 12 Feb 2019
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
We are looking for experienced, high calibre and well presented experienced Field Service Engineer in the Bristol / Bath area to cover South West England. The role requires a home-based office environment as the field engineers also do telephone support when not required in the field to maximise productivity. Therefore, you must also be comfortable with telephone support and remote working practices. Objectives: Achieve excellent customer satisfaction. Take personal ownership of callouts and support calls to deliver a permanent resolution. Strive for First Contact Resolution in every case. Take responsibility for personal development. Increase and expand knowledge across the training