Neighbourhood Officer / Housing Officer

Recruiter
Anonymous
Location
Winchester
Salary
15.72 - 19.82 GBP Hourly
Posted
14 Jan 2019
Closes
11 Feb 2019
Contract Type
Contract
Hours
Full Time
Neighbourhood Officer

Akton Recruitment currently has an exciting opportunity for an experienced Neighbourhood Officer to join the Housing Services team within a large Housing Association.

As a Neighbourhood Officer / Housing Officer your responsibilities include;

* To carry out and monitor regular estate inspections, tenancy audits and ensure accurate records are maintained and actions are taken to deal with issues.
* To manage tenancies related to housing services residents in accordance with policies, procedures and targets.
* Be the point of contact to resolve and investigate complaints by residents and provide advice and guidance.
* Ensure that IT systems are regularly updated and effective manual record systems are maintained.
* Ensure that the tenancy management objectives and key performance indicators are achieved.
* Responsible for resolving customer queries promptly

EXPERIENCE AS A NEIGHBOURHOOD OFFICER / HOUSING OFFICE AND KNOWLEDGE OF HOUSING LEGISLATION ESSENTIAL

If you would like to apply for this position please send a CV or call (phone number removed) and ask for Jordan for more details