Course Executive L&D National
Reporting to the Technical / Non-Technical Course Management Leader, the Course Executive is responsible for actively driving delivery of activities to enable implementation of L&D programmes.
Responsible for converting programme designs into an implementation plan and accountable for the overall event management of T&D programmes, working in partnership with Course Managers and other key stakeholders.
Key aspects of this role will include:
- Provide expert advice on logistics and on effective use and presentation of learning on our learning management system (LMS)
- Identify and source suitable training locations, as well as ongoing monitoring (such as quality, external spend and value for money)
- Source suitable tutors/facilitators/ key speakers where applicable
- Ensure joining instructions (or other communications) are written and printing shipments are complete where applicable
- Work with external supplier management to ensure that contracts are in place and rates are negotiated (where applicable)
- Operate as primary link into Conduent to drive execution of administrative tasks and respond to queries
- Ensure operations are standardised and simplified wherever possible
- Ensure adequate processes are in place to match supply and demand for the programmes in line with the budget (including proactively monitoring and managing managing pathways, audience capacity, pipelines/waitlists)
- Maintain accurate records of programme participation (including for internal and external audit purposes)
- Produce operational and evaluation reports for analysis
- Work comfortably as part of a virtual team and develop/maintain effective business and peer relationships.
- Excellent project management, time & organisational skills
- Good numerical and analytical skills with an intermediate knowledge of excel
- Goal orientated - maintaining focus on agreed objectives and deliverable
- Commercially orientated - keeping commercial aspects continually in mind when taking actions or making decisions
- Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team
- Proven ability to manage and prioritise projects and work to deadlines
- Proven ability to build and maintain good relationships
- Proven ability to communicate confidently and effectively, both in written and verbal form
- Effectively use online collaboration tools (e.g. intranet, online meetings and
- Positive, can do attitude, particularly when dealing with ambiguity
Internal firm services
In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.