Assistant Housing & Support Officer - Gloucester

Recruiter
Recruitment Genius
Location
Gloucester
Salary
Competitive
Posted
12 Jan 2019
Closes
19 Jan 2019
Contract Type
Permanent
Hours
Part Time
Assistant Housing & Support Officer (Gloucester)
Competitive salary

20 hours a week, flexible days with a potential to increase hours in the future

This Community Interest Company is looking for people with a supportive, caring and highly professional attitude to provide low-medium support and housing management duties to single people living in shared housing in the Gloucester area.

For this role, previous experience within the field of housing and/or support is preferable not essential.
Successful candidates will have excellent communication skills that complement their strong desire to make a positive difference to someone's life, with a flexible approach to work, as well as being able to deal calmly with people who present challenging behaviour.

An ability to work on your own initiative as well as working well as part of a team is necessary.

If you have an understanding of homelessness, believe that people can be successful in society despite the odds being stacked against them, and are supportive and caring whilst maintaining a highly professional attitude, please apply.

Duties include:
- Work as a cohesive team to achieve the performance and quality of service required in the department
- Ensure that accurate void records are kept for each property
- Provide a housing management and support service to clients/residents
- Ensure that positive support plan outcomes are consistently achieved
- Ensure that the reasonable service demands of clients/residents are met quickly and effectively
- Ensure that clients/residents apply for housing benefit and or personal benefits where eligible to maximise income
- Take appropriate and timely action to deal with any breaches of licence agreements/tenancies and other contracts
- Liaise with the Maintenance and Property Standards Team to ensure that the appearance and health and safety of the Company's properties are maintained to the highest standards
- Ensure that clients/residents are kept fully informed of changes and developments via meetings, letters, newsletters, notices and personal contact
- Ensure that accurate records are kept
- Ensure clients/residents needs are at the forefront of service provision and seek participation from them in service developments
- Attend meetings with clients/residents, including evening meetings as necessary
- Develop and maintain excellent working relationships with local authorities, adult social care, probation, health services and other statutory agencies

You will be required to cover evenings and weekends on the on-call rota system

Enhanced DBS check required

A valid driving licence and use of a vehicle for work is essential

Remuneration packages commensurate with level of experience

This position is currently mobile working from a variety of partner agencies office locations and within their resident properties in the Gloucester area. As their Swindon office is their local base, there will be some travelling here for things such as for training and meetings.