Chinese, Cantonese or Mandarin Speaking Tour Leader Support Executive

Up to GBP25k + benefits
11 Jan 2019
08 Feb 2019
Multi lingual
Contract Type
Full Time
Our client is a successful and dynamic tour operator that offers ground services to travellers. This leading travel company are very well established and prides itself on the customer service it provides its clients. Due to success and expansion, they are now seeking an experienced Cantonese & Mandarin Speaking Tour Leader Support Executive. This role is ideal for a travel professional seeking an exciting career opportunity with experience in administration and/or customer service from a tour operator background. Be rewarded for your hard work and apply today!
Your career begins here, duties include:
- Forward planning of all groups arrival from Asia
- Double checking & familiarising itineraries before travellers arrival
- Checking all travel vouchers
- Liaising with the Service department to check all travellers details have been provided.
- Make sure all drivers details are received and passed to tour leaders.
- Prepare a report for all tours, highlighting any feedback which could be important to improve services
- Assisting the Quotations Department
- Booking & contracting Chinese Restaurants across Europe
- Assisting with amendments
Essential requirements:
- Reservations, customer service or administration experience within a tour operator or travel agency is essential
- Fluency in either Cantonese & Mandarin, written and spoken is essential
- Excellent communication skills
- Meticulous attention to detail.
- Career progression
- Travel perks
- Pension
- Opportunity to work for a forward thinking travel company, within a friendly team, in which you will be rewarded for your hard work

More searches like this