Office Administrator

Available immediately

This post provides an opportunity to take on a varied role within a friendly and supportive team and would suit someone looking to gain further skills and experience in office administration.

Background

The Royal College of Chiropractors (the RCC) is a professional membership organisation and a registered charity. The RCC provides a wide range of membership resources and services and, since its launch in 1999, has been running the national postgraduate training programme and a UK-wide programme of educational events for established chiropractors. Situated in Caversham Heights, the RCC provides a pleasant working environment with free parking.

The main role of the Office Administrator is to provide administrative assistance to the Membership Officer and the Events Officer.

Duties and responsibilities

Supporting in the administration of membership services, including:

• Assisting with the processing of membership applications
• Assisting with maintaining the membership database and hard copy files
• Issuing membership certificates
• Responding to membership enquiries

Supporting in the organisation of educational events, including

• Assisting with the marketing of events
• Assisting with event administration
• Registering delegates, including taking payment information

Assisting with the administration of the postgraduate training scheme, including:

• Registering candidates
• Maintaining and distributing programme information
• Monitoring candidate progress
• Dealing with relevant enquiries

General duties:

• Answering the telephone and directing calls
• Receiving and distributing post
• Managing general emails and distributing appropriately
• Assisting with membership communications and mailings
• Organising catering and preparation for internal meetings
• Assisting with financial administration
• Data entry
• Supporting the team with ad hoc duties to ensure the smooth running of the office

Person specification

Required skills/attributes:

• Confident and effective communication skills, verbally and in writing
• Competent with Microsoft Word, Outlook & Excel
• Proactive and enthusiastic
• Professional and flexible approach
• Able to work effectively as part of a small team
• Trustworthy and reliable
• Careful attention to detail
• Motivated to learn and build on existing skills

Other Information

• Working Hours: Full time, 37.5 hours per week, Monday to Friday (Part-time, flexible working hours considered)
• Salary: £16,000 - £18,000  per annum
• Annual Leave: 28 days including bank holidays

Please note: Applications must include a CV, AND a covering message explaining why you are interested in this particular role. Applications without a covering message will not be considered.