Neighbourhood Manager / Income Collection / ASB / Welfare Reform / Arrears Recovery

Neighbourhood Manager / Income Collection / ASB / Welfare Reform / Arrears Recovery / Housing Legislation / Social Housing
Norwich
£30,000 - £35,000 per annum + Performance Related Bonus + Car Allowance
Full Time, Permanent

Saffron is a dynamic and successful housing association that finds and implements innovative solutions and aims to provide the optimum level of service to our customers. We operate in four counties within the Eastern Region, manage assets of £210m and deliver housing services to residents of over 6,000 homes.

We are currently seeking a Neighbourhood Manager to join our team to manage the team responsible for income collection, anti-social behaviour and welfare reform. Assisting the Assistant Director - Housing Operations you will deliver an effective and efficient housing management service to our tenants.

Proactive in your approach, you will be responsible for the implementation of initiatives to address Welfare Reform and Universal Credit with the aim of providing support to tenants and minimizing the impact on Saffron’s income stream.

We are looking for a Manager who will ensure the effective use of arrears recovery and other IT systems as relevant enabling the team to work effectively and efficiently. The successful candidate will be a member of the Chartered Institute of Housing and proven track record of effective management of Housing Management services. You must have strong knowledge of relevant housing legislation. Experience in staff management and development is essential.
Closing date: 27th January 2019.