Applications Support and Development Officer

Job Title: Applications Support and Development Officer

Location: Walsall

Salary: £25,212 - £29,614 per annum

Job Type: Full Time, Permanent

Closing date: Sunday 3rd February 2019

ICT Technical Services are responsible for the provision of ICT Service Desk, Infrastructure (Data Centre, Networking and Desktop), Applications Development and Support Services for the whole of the Council and partner organisations.

The successful candidate will be joining ICT at a time of growth as they work together to help move the council towards achieving its Digital Transformation agenda. This important post will operate within the Application Support and Development team.

The Role:

As an Applications Support and Development Officer you will provide application support for ICT applications used by the various business areas of the council. You will be required to assist Senior Application Support and Development Specialists in any software development activities relating to the support of these Business Applications.

You will be able to work independently dealing with support calls and cooperatively with colleagues to resolve outstanding calls.

You will have some experience in a 1st or 2nd line support role and be familiar with some of the following development technologies:

• Visual Studio 2010 or higher
• Framework
• Visual Basic
• C#
• Model View Controller
• Perl
• Java
• SQL, Transact SQL
• XML
• jQuery
• E-Forms
• MS Access

For this role the successful candidate must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).

Please click on the APPLY button to complete your application at the Company's careers page.

Candidates with experience of: 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Support, 1st Line Support, 2nd Line Support, IT Customer Support Advisor may also be considered for this role.