Residents Events & Communications Officer

2 days left

Twickenham, London (Greater)
07 Jan 2019
25 Jan 2019
Contract Type
Full Time

Resident Information Officer (Housing)




35 hours per week

Our client is a medium-sized housing association based in Twickenham, South West London.

They own and manage over 15,000 homes in London, Berkshire, Surrey, Hampshire, Oxfordshire, Buckinghamshire, Wiltshire and Sussex. These include traditional rented housing, shared ownership, key worker and student accommodation.

Their vision is for everyone to have the chance to build their lives from a base of a good home. Their mission is to provide good quality affordable homes and invest in communities. They love to build. Not just housing and communities, but skills and careers too.

About the role

They are currently looking for someone to join their Resident Involvement Team. The team play an important part in resident engagement, helping and supporting tenants and leaseholders to contribute to shaping and improving their services. You will be collecting their feedback, recording and analysing the results and providing reports and information. You will be responsible for a wide range of financial transactions and processes as well as providing a comprehensive administration service to the entire Resident and Communities team.

About you

You’ll have excellent IT skills and outstanding attention to detail, be able to learn quickly and have a passion for working with people as well as being able to deliver first class customer service. Good administration and planning skills and a desire to learn more about Social Housing. If you want an opportunity to develop your experience, this is the job for you.

This role may be subject to a DBS check