Lettings Pre-Tenancy Team Leader / Property Manager
Lettings Pre-Tenancy Team Leader - Liverpool - GBP24k package
My client is a leading national Lettings and Estate Agency brand with cutting edge technology and a central team who provide strive to provide first class customer service.
They are looking for a Team Leader with an infectious and motivational character with a keen eye for attention to detail. It's a process and compliance driven department therefore experience within Lettings is required and you must have current lettings legislation knowledge.
Ensure equal distribution of cases to your teams ensuring full compliance on each case
Introduce and upkeep daily structures for your team
Development of staff
Handle complaints and introduce improvements to individual team members
To hold one to one Morning meetings to check:
- All welcome calls completed first thing
- All move ins within 7 days have Gas Safety Certificate on file or ordered
- The correct administration processes has been implemented by following process steps chronologically
Ensure minimum 48 hour contact with all Landlords and Tenants
Demonstrate and promote a passion for great customer service with the ability to communicate with our customers and exceed their expectations
??Ability to adapt to changing business circumstances
??Able to work in a well-structured manner with strong organisational skills
??Able to work to set deadlines, accurately and with an attention to detail
??Good level of literacy and numeracy skills
??Previous experience in Management
??Experience in process implementation and development
??Lettings Experience is essential
??A competitive salary with excellent commission package
??25 day's holiday after meeting a length of service benchmark
??Perkbox (an amazing benefits platform giving employees access to high street and online discounts, an employee assistance programme and a wellbeing hub)
??Opportunities for personal and professional development
??An exciting environment filled with amazing, talented people to work with!
For more information please contact Amanda Wise at Buzzrecruit. All calls in the strictest confidence.