HGV Technician

Recruiter
Clemence Rogers Recruitment
Location
Kent
Salary
Competitive
Posted
04 Jan 2019
Closes
01 Feb 2019
Contract Type
Permanent
Hours
Full Time

Technician, Erith. Competitive salary and Benefits

5 days (6am-2.30pm - 2.00pm - 10.30pm).

Clemence Rogers are currently working in partnership with our client in the recruitment of an experienced HGV Technician to join an established commercial vehicle maintenance and fleet management company based in Erith.

Reporting to the Workshop Foreman / VMU Manager your key responsibilities would be;

• Ensure quality diagnostics and repairs according to repair order

• Attend needed trainings and obtain certifications in order to maintain and develop skills according to product portfolio

• Provide high quality service and repair

• Rectification ratio - Zero (Right first Time)

• Work closely with the VMU manager to optimise the planning for technicians in the workshop. Communicate to the VMU manager the amount of parts and labour needed for additional repairs or after diagnose, monitoring and optimising delivery requirements

• Ensure all work is quality assured and in accordance with standards and literature

• Record and report time spent on repair and maintenance

• Maintain working capacity of machines and tools

• Assure clean and safe workshop at all times (Health & Safety)

• Carry out other responsibilities given by the Line Manager

Preferred experience and knowledge;

• Customer Focused

• Goal and Achievement Oriented

• Team Worker/Player

• Technical knowledge to be able to convert symptoms to concrete actions

• Communication to be able to provide factual information to both the customer and

• Service mind-set to exceed the customer's expectations

• Recognises the need for actions and seeks guidance/approval. Possession of an appropriate valid truck driver's license (if required)

• Product knowledge, Knowledge about the vehicles and equipment, keeping ahead of knowledge and information to ensure quality is always maintained

• Flexibility - Adapt behaviour and provide creative solutions

• Planning & organising as required to fulfil your duties

• Business and commercial awareness General understanding of the value chain in any business.

• Understanding of quality control

Qualifications and technical skills;

• City & Guilds qualified/certified or equivalent

• To be able to read and understand technical documentation in English

• To be punctual respecting all operational hours and duties

• To have capability in managing the full range of responsibilities with high quality

• LGV Licence preferably CE Category

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