Office Manager

Office Manager  
Telford, Shropshire  

Our Client  

Fully FCA authorised, our client is a brand new, strongly backed financial start-up providing unsecured loans to UK customers. With plans to commence trading in early 2019, they are now seeking an Office Manager to come on board and support their success.  

Your Rewards  

- Salary of £28,000 - £35,000 DOE  
- Profit-based bonus  
- Pension  
- Your birthday off  
- Opportunities to get involved with a huge range of activities as the company establishes itself  

This is an exciting chance for a talented individual with line management experience and an FCA regulated background to get in on the ground floor with an exciting new financial organisation.  

The banking industry hasn’t seen the likes of this company in the last decade which means it’s an exciting chance to be part of something ground-breaking that will shake up the sector.  

This is no London bank and so you’ll be joining a fun environment with a different approach and a customer-centric feel.  

So, if you are ready to do something exciting with your career, this is the role, and this is the organisation you’ve been waiting for.  

Your Role  

As the Office Manager, you will be tasked with supporting all day-to-day elements of running the business. You will take a hands-on approach and provide the two Directors with support whilst driving an open and communicative culture.  

Working right across all operational business functions, you’ll be involved in everything from customer interaction through to HR, admin and compliance checks.  

The sector is heavily regulated and there are significant compliance requirements involved, however the environment will be based around open communication, stakeholder engagement and an appetite for success.  

You will:  

- Interact with customers, taking a hands-on approach to application and customer contact  
- Work to ‘Treating Customers Fairly’ standards and ensure good customer outcomes  
- Support the underwriters and take part in all staff activities  
- Process HR administrative documents and invoices  
- Complete compliance and quality assurance checks on applications, staff and partners  
- Process the staff payroll  
- Organise company social events and incentive schemes  
- Act as PA for the Directors as required  

About You  

To be considered as the Office Manager, you will need:  

- Previous experience in a fast-paced environment that is FCA regulated  
- Previous line management experience, including performance reviews and coaching new staff  
- To be able to act in the Directors’ stead when necessary during periods of absence  
- A dependable, decisive approach  

Ideally, you will have knowledge and experience of unsecured loan underwriting, credit scoring and automated fraud and compliance checks. Unsecured consumer loan finance, or a building society or a car finance background would also be beneficial to your application.  

Other organisations may call this role Office Manager, Financial Operations Manager, Office Operations Manager, Operations Manager, Accounting Operations Manager, Finance Office Manager, Regulated Services Manager, or Regulated Operations Manager.  

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you are ready to advance your career as an Office Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.