Credit Controller

The Vale of Glamorgan (Bro Morgannwg)
18500.00 - 21000.00 GBP Annual
04 Jan 2019
19 Jan 2019
Contract Type
Full Time
DS Smith is currently seeking a Credit & Collections Team Member to join the team on a permanent. Reporting to the Credit & Collections Team Leader, your primary responsibility will be to protect DS Smith's investment in its debtors as well as maintaining the lowest level of receivables by maximising cash collections and minimising bad debt.
The Role...
As well as protecting DS Smith's investments, you will be responsible for carrying out the day to day collections activities as defined in the credit policy. You will manage a portfolio of customer accounts and will build excellent working relationships with these customers, liaising with them directly regarding payments and adherence to agreed credit terms, thus ensuring that cash targets and achieved and where possible, exceeded. You will deliver excellent customer service at all times, ensuring that customer queries are processed in a timely manner and are effectively resolved.
Further to this, you will keep within acceptable levels of bad debts and will identify high risk and marginal risk accounts, taking the necessary action to safeguard sales to those customers. You will monitor overdue debt against agreed payment terms and will act in accordance with the credit policy. You will comply with the Group's credit insurance policy at all times and will provide assistance in regards to bad debt provisioning.
The Candidate...
The essentials:
• Proven experience in a similar role, within a large organisation
• Excellent communication skills, with the ability to build good working relations with both internal and external stakeholders
• Excellent customer service skills, with the ability to resolve internal and external customer queries
• Ability to work as part of a team
• Ability to produce work of an excellent standard, paying meticulous attention to detail at all times
• Strong Microsoft Office Skills (particularly Excel)
• Ability to prioritise and execute tasks
• Must be prepared to travel to UK Site locations if required
The desirables:
• Experience of SAP
About DS Smith:
DS Smith is a leading supplier of recycled packaging, both within the UK market and throughout Europe. A FTSE 100 listed business with a turnover in excess of GBP4 billion, the organisation employs over 28,500 people worldwide & is continuing to grow both organically & through acquisition.
Salary: GBP18500 - GBP21000
•25 days holiday plus Bank Holidays
•Competitive Pension and Life Insurance Package
•Annual cycle to work scheme