Administrator - 6 month Fixed Term Contract

Link Asset Services is a fast growing, dynamic business with market leading positions across our areas of expertise - funds, market services, corporates and private client, and banking and credit management services. With offices across the UK and Europe we are part of Link Group who are headquartered in Australia. A truly global organisation, Link Group provides us with a strong platform to realise our growth ambitions and continue to build on our success.

You can play a key part in this - at Link Asset Services we recognise the importance of supporting and developing our people, so we listen to colleagues, train our teams and invest in great working environments. Add to that a culture that champions respect and integrity, a diverse and inclusive colleague base and a commitment to positively influence the communities we work with and you'll get a flavour of life at Link. At the bottom of this role advert, you'll find more information on why you'll enjoy working with us???

About the role

At an exciting time for Link Asset Services, we have a 6 month FTC role for an Administrator available in our Fund Solutions Retail Operations area of the business. Based in our Leeds office, reporting to the Team Leader, you will be part of a busy, operational team, carrying out duties relating to investors. Day to day, you will receive, process, input and check customer information. Attention to detail and a high degree of accuracy are key within this role. You will also have contact with our customers, receiving and responding to queries via phone, email and letter.

What being an Administrator in the retail operations team involves:

• Accurately processing, inputting and checking customer information
• Communicating via phone, email and letter with investors, key contacts and internal colleagues
• Referring and looking into more complicated queries
• Clearly communicating with customers and colleagues internally
• Updating and maintaining the accuracy of records
• Supporting our teams based offshore and those less experienced with more complicated queries
• Making sure that all feedback is responded to, and that accounts/information is corrected appropriately
• Making sure that all your own work is processed effectively and on time

The operations team is split into various departments who focus on different aspects of fund management, such as:

• Dealing - Day to day this team liaises with investors and key contacts in relation to the set up and maintenance of funds
• Business Admin - Day to day, this team ensures that work that comes in to the Operations area of the business is correctly distributed to the relevant team.
• Settlements and Registrations - Day to day this team look after administration of dealing settlements, contract notes, probates and registration activities

Skills and Qualities you'll need:

Essential:

• G.C.S.E Maths and English grade 'C' or above
• Excellent communication skills, both written and verbal
• Ability to work under pressure and to tight deadlines
• Excellent attention to detail and accuracy
• Good organisation and time management skills
• Ability to prioritise
• Ability to adapt to changing situations
• Excellent customer/client service skills
• Good understanding of Microsoft Office
• Previous experience in an administrative role

Desirable:

• Previous experience within a customer services environment
• Knowledge of the investment industry and practices
• Previous experience within Financial Services or Banking industry

Link Group's purpose statement 'Together we achieve' reflects how much we value working together: with each other; with our clients; and with third parties, to help everyone achieve success - both personal and professional

We have an ongoing commitment to career progression, training and education as well as a competitive compensation and benefits package that under pins this.

At Link, you'll find we support achievement and celebrate success. So, if you want to be a part of this, click the 'I'm Interested' or Apply button???

Leeds office benefits:

• Parking on site
• Subsidised canteen serving breakfast and lunch
• Subsidised high street coffee shops on site
• Free shuttle service from Leeds Bus Station and Leeds Train Station twice an hour from 6AM to 11PM
• Free office fruit baskets delivered twice per week
• Within walking distance of the White Rose Shopping Centre
• Easy access to M62, M621 and a 5 minute drive to Leeds City Centre