Revenues Assistant / Finance Assistant

Twickenham, London (Greater)
02 Jan 2019
30 Jan 2019
Contract Type

Revenues Assistant / Finance Assistant 
Full time Permanent
35 hours per week -  
Our client is a medium-sized housing association based in Twickenham, South West London. They own and manage over 15,000 homes in London, Berkshire, Surrey, Hampshire, Oxfordshire, Buckinghamshire, Wiltshire and Sussex. These include traditional rented housing, shared ownership, key worker and student accommodation.
Their vision is for everyone to have the chance to build their lives from a base of a good home. Their mission is to provide good quality affordable homes and invest in communities. They love to build.  Not just housing and communities, but skills and careers too.
Our client will require you to deliver a consistent, reliable, excellent, customer focused service, to ensure that all tenants adhere to their tenancy conditions regarding rent payment and that appropriate recovery action is taken where necessary. To maximise rental income and arrange affordable payment plans with customers.
You should have excellent communication skills and the ability to negotiate clearly and persuasively.
Professional and friendly with your approach you must have strong administrative experience in an office environment.

You should have previous experience of providing excellent customer service, strong communication skills, both verbal and written and the ability to manage a high workload effectively.

Computer skills, ideally within a housing management system and an understanding of working in debt recovery or for a registered social landlord, local authority or voluntary sector organisation is desirable.