Technical Through Life Support (ILS)
- Recruiter
- Anonymous
- Location
- Bristol
- Salary
- 21% pension
- Posted
- 31 Dec 2018
- Closes
- 28 Jan 2019
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
The TTLS (Senior Administrator / Senior Specialist) provides support to the delivery and capture of all relevant through life support documentation and analysis which forms the basis of the Support Strategy, Support Plans and Schedules.
Working collaboratively with Industry, Engineers, the Armed Forces Customer and End-Users in developing the design and/or in-service support of the product or support solution ensuring customer requirements are satisfactorily met.
The role will support the delivery of product design data including:
providing all relevant documentation and analysis, developing different design options for support and identifying/agreeing product support performance metrics.
Perform platform data analytics and trend analysis, you will maintain performance and change throughout the product/equipment lifecycle.
Executing compliance controls in line with business processes, customer maintenance requirements are planned and supported monitoring any variances.
Supporting the development and maintenance of optimised support, changes and their implications on business processes are communicated through the product support documentation to internal and external stakeholders.
You will need to possess a problem solving, analytical approach to support the development of comprehensive support plans demonstrating a passion for technology and a compassion for customer priorities.
Working independently and collaboratively with customers, you will deliver positive business results.
With a positive attitude and deep operations management or technical support background you will have a track record of operating with multi-function teams to support customers both remotely and on-site. Using excellent verbal and written communication skills you will be able to prioritise, multitask and take command of situations with confidence.
Only candidates demonstrating the following within their CV will be considered:
• Experience of working within at least one of the following fields: Engineering, ILS, Supportability Engineering, Supply Chain Management or Operations Management;
• Limited management or significant team working experience in delivering product support, equipment support solutions, and/or optimisation of product performance
Due to security some of the posts are reserved for UK Nationals Only and are subject to higher security checks (Developed Vetting)
The salary is GBP19,000-GBP31,000 per annum depending on experience.
The closing date for applications is 27th January 2019.
Matchtech Group Plc is acting as an Employment Agency in relation to this vacancy
Working collaboratively with Industry, Engineers, the Armed Forces Customer and End-Users in developing the design and/or in-service support of the product or support solution ensuring customer requirements are satisfactorily met.
The role will support the delivery of product design data including:
providing all relevant documentation and analysis, developing different design options for support and identifying/agreeing product support performance metrics.
Perform platform data analytics and trend analysis, you will maintain performance and change throughout the product/equipment lifecycle.
Executing compliance controls in line with business processes, customer maintenance requirements are planned and supported monitoring any variances.
Supporting the development and maintenance of optimised support, changes and their implications on business processes are communicated through the product support documentation to internal and external stakeholders.
You will need to possess a problem solving, analytical approach to support the development of comprehensive support plans demonstrating a passion for technology and a compassion for customer priorities.
Working independently and collaboratively with customers, you will deliver positive business results.
With a positive attitude and deep operations management or technical support background you will have a track record of operating with multi-function teams to support customers both remotely and on-site. Using excellent verbal and written communication skills you will be able to prioritise, multitask and take command of situations with confidence.
Only candidates demonstrating the following within their CV will be considered:
• Experience of working within at least one of the following fields: Engineering, ILS, Supportability Engineering, Supply Chain Management or Operations Management;
• Limited management or significant team working experience in delivering product support, equipment support solutions, and/or optimisation of product performance
Due to security some of the posts are reserved for UK Nationals Only and are subject to higher security checks (Developed Vetting)
The salary is GBP19,000-GBP31,000 per annum depending on experience.
The closing date for applications is 27th January 2019.
Matchtech Group Plc is acting as an Employment Agency in relation to this vacancy