AVP, Business Analyst (London)

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns. AVP, Business Analyst (London) - Primary Location :UK-GB-London-London Job Type:Permanent/Regular Posting Range :19 Dec 2018 - Ongoing Description Job Title: Business Analyst Location: London Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns. About Client Facing Technology Client Facing Technology is made up of 450+ team members in 12 locations (primarily NY, London, Prague, Pune). Our work involves providing technology solutions that support the core needs of our business areas and delivering innovative digital ideas that help improve Barclays platforms. CFT strives to deliver new digital solutions to its business areas, drive standards for front-end development and design, spark innovation in the IB, excel at gender diversity, empower all regions / offices, adopt Agile / DevOps, organize, standardize, and consolidate documentation--all while continuing to meet our financial commitments and client deliverables. Your Role You will be required to work on various projects within the Sales Analytics and CRM Team. The role will require interfacing with key business figures to collate requirements and be able to create specifications based on the analysis and be responsible for documenting and executing the functional testing and support of * Participate in requirements gathering & definition, analysis, and design phases. * Act as liaison and coordinator between business users and technology team, communicating effectively with each group using their preferred vocabularies. * Assist with testing cycles, utilising off-shore testing team and coordinating business involvement. * Answer queries in the support queue and maintain the issues/features tracking database * Monitor solution quality and advise project manager and team leads on areas for process improvement. * Assist the team in evaluating trade-offs between quality, features and delivery. * Evaluate current business processes to identify potential areas of improvement. * Keeps user training documentation up-to-date. Train users as necessary. Essential Skills * Experience working as part of an agile development team. * Knowledge of SDLC. * Experience in a global Investment Banking environment, with strong skills in analysing business processes, supporting data structures and recommending improvements. * Should be comfortable dealing with business stakeholders from all levels and proficient and building collaborative relationships with partners and peers. Desirable Skills * Must be confident in communication with business and IT management and should have strong presentation skills * Should have some understanding of RTB/BTB Controls. * Experience in using JIRA, Confluence. * Understanding of CRM and or exposure to vendor systems like Tier 1, Salesforce. About Us Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns. Risk and Control Objective All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Your Application To be considered for this role, click on the apply button now. Barclays Values & Diversity Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. We are an equal opportunity employer and we are opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. * Experience working as part of an agile development team. * Knowledge of SDLC. * Experience in a global Investment Banking environment, with strong skills in analysing business processes, supporting data structures and recommending improvements. * Should be comfortable dealing with business stakeholders from all levels and proficient and building collaborative relationships with partners and peers. Desirable Skills * Must be confident in communication with business and IT management and should have strong presentation skills * Should have some understanding of RTB/BTB Controls. * Experience in using JIRA, Confluence. * Understanding of CRM and or exposure to vendor systems like Tier 1, Salesforce.