Veterinary Technical Support Advisor

My client are currently seeking a Veterinary Technical Support Advisor to join their growing business on the outskirts of York. This temporary role will be around 6 months with a potential of a permanent role. This is an excellent opportunity for a registered veterinary nurse looking to move into a different working environment.

Monday-Friday 09.00am-17.00pm Friday 09.00am- 16.30pm Parking onsite.

The purpose of the role will be to ensure effective and efficient technical support, product support and report management. Supporting external customers to understand & use veterinary analysis products safely and efficiently & to promote & develop the company brand. Identifying and reporting trending product issues to line management and suppliers for resolution.

Main duties and responsibilities:
- Plan and oversee the provision of specialist technical support for customers
- Carry out a range of tests and interpreting customer results from - haematology, biochemistry, blood gases and urinalysis
- Ensure accurate completion of documentation, reports and records & monitor and record trends.
- To train colleagues, apprentices and customers in best practice and techniques that promote safe and effective use of equipment.
- To advise on the pricing and purchasing of equipment and consumables

You will need to demonstrate the following skills;
- Excellent customer service / interpersonal skills
- Previous experience using veterinary diagnostic equipment / analysers
- Professional telephone manner
- Strong verbal and written communication skills
- Experience in confident objection handling

This is a fantastic opportunity for an individual that is seeking a role within a growing company. The role is due to start ASAP so if you are ready to take on the challenge then please do not hesitate to get in touch with Greg at REED -

Reed Specialist Recruitment Limited is an employment agency and employment business