Marketing and Operations Assistant - GAMING STARTUP

Company

Leading the way to the next revolution of mobile gaming - making it more competitive, more social and more rewarding. They are a single app where mobile gamers across the world can compete, interact, discover and win prizes. Having only just launched, this is an exciting time to join a rapidly growing team, progress quickly and help take them to the next level.

Based in Covent Garden, the team is made up of digital designers, marketers and business experts who work together to create, design and innovate. We are looking for passionate, hard-working individuals to join the team.

Role

We are looking for a Marketing and Operations Assistant to manage our customer relations, assist with the daily operations of the platform, create and execute a customer engagement and social media strategy, as well as ensure that all customers receive the optimal experience in line with the brand. You should be eager to learn, a team player, have a passion for mobile games and emerging technologies, as well as having great self-starting abilities.

Responsibilities

• Develop and execute a social media strategy across multiple channels.

• Assist in creating an effective customer engagement strategy using push notifications, in-app messages, and email.

• Collect and respond to customer feedback and app store reviews.

• Assist with the daily operations of the platform from paying out customers, generating weekly reports and analysing

  customer behaviour.

• Writing content for press releases, social media, copywriting, advertising and the website.

• Creating FAQs and writing game rules.

• Researching and keeping up to date with industry news, best practices and emerging technologies.

• Maintain, create and establish processes and procedures.

Requirements

• 2:1 degree
• Excellent writing and communications skills.
• Experience using Microsoft Excel (basic knowledge of pivot tables, formulas, and conditional formatting a plus)
• Basic analytical abilities and being able to draw and present qualitative conclusions from quantitive data.
• Proactive and energetic approach to marketing and new technology
• Ability to work both independently and as a team.
• Self-starter who can take initiative and come up with solutions, ideas, and suggestions for the platform.
• Outgoing and social.

Perks

* Start-up culture, chance to join a close team and be crucial to company growth * Great office with beer, tequila and DJ decks

* Very well-backed and passionate team

* Frequent social outings

* Trips to the Vienna office

* Pay review and bonuses depending on performance.