Neighbourhood Co-ordinator x3 / Tenancy Support / ASB / Vulnerable Adults / Social Housing

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PA Housing
Walton-on-Thames, Surrey
£30,181 + £1,875 Car Allowance
24 Dec 2018
21 Jan 2019
Contract Type
Full Time

Neighbourhood Co-ordinator x3 / Tenancy Support / ASB / Vulnerable Adults / Social Housing
£30,181 + £1,875 Car Allowance
35 hours per week

• Generous Pension
• 26 Days Holiday per year plus Bank Holidays
• Employee Discount scheme, Health Cash Plan, Child Care Vouchers, Long Service Awards, Car leasing scheme

Join PA Housing at this exciting time in our history. Already a leading provider of housing and support services across the Midlands, London and South East, we are about to invest £1 million on new jobs that will make a real difference to our customers and where they live.

This additional spend will be used to create posts that will be directly linked to improvements in our services to make sure our customers see and benefit from these changes.

We are looking for 3 Neighbourhood Coordinators to join our team in Walton-on-Thames reporting into the Neighbourhood Team Manager.  In the role you will;

• To act as PA Housing’s ambassador, building positive relationships with residents to ensure their homes and local communities are desirable places to live.
• Taking responsibility for a neighbourhood, liaising with other colleagues to aim for ‘right first time’ resolution of tenancy and estate issues and to lead on building positive communities within their neighbourhood.
• Complete regular visits to tenants during their Starter Period to encourage positive relationships within their neighbourhood and across PA Housing services.
• Build strong links with residents and the communities through mobile working, aiming to spend at least 70% of time out in the neighbourhood
• Lead on community investment and resident involvement work in your neighbourhood utilising support from the resident involvement team.
• Work closely with the estate services team to deliver effective contractor monitoring and swift resolution to environmental issues such as graffiti and rubbish removal.
• Identify and refer safeguarding concerns, vulnerable residents, abuse, exploitation and updates on anti-social behaviour to the Tenancy Solutions team.

To learn more about this role we will be holding recruitment events during January 2019 where members of the Housing services team will be available to discuss this and other vacant roles on offer.

The nearest event will be happening on the 12th January 2019 from 9:30am – 12:00 pm at Case House, 85 – 89 High Street, Walton-on-Thames, KT12 1DZ. However we will also be holding events in our offices in Leicester on the 19th January and London (SE1) on the 17th January if you wish to also attend these.


Closing date: Midnight, Sunday 3rd February 2019