Housing Operations / Team Leader / Customer Service / Legislation / Tenant Support / Social Housing

3 days left

PA Housing
Leicester, Leicestershire
£33,000 per annum
24 Dec 2018
21 Jan 2019
Public Sector
Contract Type
Full Time

Housing Operations / Team Leader / Customer Service / Legislation / Tenant Support / Social Housing
£33,000 per annum
35 hours per week

• Generous Pension
• 26 Days Holiday per year plus Bank Holidays
• Employee Discount scheme, Health Cash Plan, Child Care Vouchers, Long Service Awards, Car leasing scheme

Join PA Housing at this exciting time in our history. Already a leading provider of housing and support services across the Midlands, London and South East, we are about to invest £1 million on new jobs that will make a real difference to our tenants and where they live.

This additional spend will be used to create posts that will be directly linked to improvements in our services to make sure our customers see and benefit from these changes.

We are looking for two Housing Operations Team Leaders to join our team in Leicester reporting to the Housing Operations Manager. Some of the duties will include you to;

• Implement project plans for the Operations team to deliver such as policy, procedure and systems reviews so customers get excellent service
• Identify new opportunities for ongoing improvement and ensure operational changes are implemented effectively with a strong management approach
• Develop effective relationships within the business that can maximise opportunities for continuous improvement to achieve the best outcomes for our customers
• Provide experienced, qualified advice and guidance in policy development to colleagues to identify risk, support and decision making

To learn more about this role we will be holding recruitment events during January 2019 where members of the Housing services team will be available to discuss this and other vacant roles on offer.

The nearest event will be happening on the 19th January 2019 from 9:30am – 12:00 pm at 3 Bede Island, Leicester, LE2 7EA. However we will also be holding events in our offices in Walton-on-Thames on the 12th January and London (SE1) on the 17th January if you wish to also attend these.


Closing date: Midnight, Sunday 3rd February 2019

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