Housing Operations Officer /Improvements / Housing Services / Complaints / Social Housing

Expiring today

Recruiter
PA Housing
Location
Leicester, Leicestershire
Salary
£27,131 per annum
Posted
21 Dec 2018
Closes
18 Jan 2019
Ref
NTXYE376432
Sectors
Public Sector
Contract Type
Permanent
Hours
Full Time

Housing Operations Officer /Improvements / Housing Services / Complaints / Social Housing
Leicester
£27,131 per annum
Permanent
35 hours per week


Benefits
• Generous Pension
• 26 Days Holiday per year plus Bank Holidays
• Employee Discount scheme, Health Cash Plan, Child Care Vouchers, Long Service Awards, Car leasing scheme

Join PA Housing at this exciting time in our history. Already a leading provider of housing and support services across the Midlands, London and South East, we are about to invest £1 million on new jobs that will make a real difference to our tenants and where they live.

This additional spend will be used to create posts that will be directly linked to improvements in our services to make sure our customers see and benefit from these changes.

We are looking for two Housing Operations Officers to join our team reporting to the Housing Operations Manager. Some of the duties will include you to;


• Ensure day to day operational delivery of the Housing Services function ensuring delivery of an efficient first-class quality service
• Ensure complaints are responded to on time and are compliant with the relevant policies
• Ensure the day-to-day operational delivery of policies and procedures are efficient and continuously improving, leading on reviews and implementation
• To keep abreast of legislative and other changes within the sector to ensure compliance

To learn more about this role we will be holding recruitment events during January 2019 where members of the Housing services team will be available to discuss this and other vacant roles on offer.

The nearest event will be happening on the 19th January 2019 from 9:30am – 12:00 pm at 3 Bede Island, Leicester, LE2 7EA. However, we will also be holding events in our offices in Walton-on-Thames on the 12th January and London (SE1) on the 17th January if you wish to also attend these.

NO AGENCIES

Closing date: Midnight, Sunday 3rd February 2019

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