Customer Service Advisor

Customer Service Advisor
Greenfield, near Oldham, Manchester 

Are you a proactive Customer Service Advisor seeking your next challenge? Want to learn and grow with an organisation that’s been delivering handmade products with pride since 1938? If so, read on.   

About Us 

Here at Hartley Botanic, we offer beautiful, elegant and practical Greenhouses and Glasshouses with a worldwide reputation for perfect design, enduring strength, unparalleled quality and everlasting performance.

Providing beautiful ranges of Greenhouses and Glasshouses for the everyday gardener, to the largest bespoke designs across our Victorian, Modern and Heritage ranges, Hartley Botanic works hard to cater to the needs of every individual customer and gardener and every individual garden.

Each one of our products is individually designed to the specification of the customer, whether for professional or private need. We pride ourselves on the quality of our workmanship, and work closely with our customers to ensure they get exactly what they need.

We’re now looking for a Customer Service Advisor to join us in Greenfield near Oldham, easily commutable from Huddersfield, Rochdale and Manchester.

The Benefits 

- Salary of £17,300 per annum 
- Develop a rewarding career with an established British brand 
- Build on your existing expertise as part of a hard-working team 
- Collaborative and fresh-thinking environment 

This is a brilliant opportunity to contribute to the success of our customer care offering and help maintain our reputation for service excellence. 

Once you join our team, you’ll discover a welcoming and innovative culture where staff are supported to broaden their abilities and pursue their professional goals.

The Role 

As a Customer Service Advisor, you’ll provide a high-quality, friendly service to our customers. 

Joining our high volume, fast-paced office, you will manage and resolve a range of customer queries in a timely manner.

You’ll build positive, sustainable relationships with customers through open and interactive communication and ensure that their expectations are met and exceeded. 

About You

To join us as a Customer Service Advisor, you will need: 

- Previous customer service experience 
- Excellent MS Word and Excel skills 
- Great communication skills and a personable, professional telephone manner 
- The ability to work as part of a team 

We’d love to hear from you if you’ve worked as a Customer Service Advisor, Customer Service Executive, Customer Care Representative, Customer Service Rep, Client Services Executive or Customer Care Executive. 

Webrecruit and Hartley Botanic are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re looking to take your next step as a Customer Service Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.