Facilities Manager

Location/s: London Experience Level: InTerm: ediate Term: Permanent Working Hours: Full Time Practice Area / DepartmentSupport - Administration (including Facilities, Post Room & Reception) Trowers & Hamlins is a City-led, international and national law firm with over 130 partners and 830 staff. With offices across the UK, Middle East and Far East, we provide a full-service integrated offering. Our clients operate in diverse industry sectors such as construction, transport and infrastructure, banking and financial services, distribution and logistics, education and health, hotels and leisure, defence, engineering and surveying, charities, retail and energy and natural resources. We also act for many high net worth individuals. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. The truth is we don't prescribe who you are or how you ought to be. It's what you can do that interests us most. While the work on offer is rewarding and often complex, the qualities we look for are simple. The ability to get on with people from all walks of life, for example. To talk and to listen. To develop the sorts of relationships that mean you win the friendship and loyalty of clients and colleagues alike. In short, to connect. These are the characteristics our people all have in common. They are vital, as is the drive and imagination to use your unique talents to the full. We will help you in this. In fact, we will support you in every way we can. Job Description The firm is a medium sized legal practice with its head office in the City of London with national UK offices located in Birmingham, Exeter and Manchester. Internationally the firm has offices in Abu Dhabi, Bahrain, Dubai, Oman and Malaysia (Kuala Lumpur). The role is highly client focused, dealing with both internal and external clients. You will be expected to provide the hard services support necessary to keep all the offices operational. The structure splits the role between hard and soft services and you will work jointly with our Operations Manager for Soft Services for all UK offices. Principal responsibilities: Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services including life safety systems, lifts and cradles and public health systems Ensure compliance with current statutory legislation in respect of H&S and the environment Monitor work conducted/service provided by suppliers Develop, agree and manage capital replacement programmes Ensure security and emergency procedures are robust and adhered to at all times Prepare, monitor and reconcile budgets Measure and report on supplier performance against agreed SLA's Work effectively with a range of specialist consultants to deliver agreed outcomes Regularly review contracts and re-tender and award when necessary Regularly visit the national offices and liaise and assist the OM's in each to maintain their buildings with your guidance Flexible approach to workload and unplanned changes to Working Hours: Take an active role in an emergency Take an active role in Business Continuity Plans for all offices Deputise for the others in the facilities team in their absence Management of leases and lease events/liaising with agents and management Management of refurbishments and fit outs Preparation of CAD drawings Space planning Management of internal and health & safety policies and committees Management of contractors and appropriate permit to work system General: To ensure the highest standards are maintained throughout all areas of Facilities and not just the hard services All other reasonable duties are undertaken as required Assist in managing, authorising, communicating and monitoring projects that are within the Facilities remit Key skills: Communication and negotiation Accounting principles and procedures Business planning Proactive to change Health & Safety Fire safety Data management Supplier management Team working Sustainability Risk and compliance Ability to multitask and work under pressure Can identify improvements to business processes within own function Share knowledge with/provides information to colleagues and team Experience: Previous experience in a similar role Understanding of commercial leases and the landlord and tenant relationship Good understanding of budgets and accounting principles Management of in-house staff and supplier staff Management of supplier relationships Good health and safety and environmental knowledge Good mechanical and electrical service knowledge Experience managing a building in excess of 100,000 sq.ft. Experience in landlord managed sites IT literate with experience with facilities software for access security systems, CCTV and CAD Qualifications: Membership or Associate Membership of IWFM And/or Membership or Associate Membership of IOSH And/or Membership or Associate of ILEX Additional Information As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate. Trowers & Hamlins is an equal opportunities employer and we welcome applications from every sector of the community. All applications will only be considered on merit and the applicant's suitability to meet the requirements of the role.