Analyst

We are looking for a talented individual like you who can join our mission to be the best that the industry has to offer. We want you to bring your unique set of skills and experience to a place where you can reach your true potential.

You would be joining an organisation that embraces change, that are positive, curious and respect each other, which we believe enables and empowers individual success in people like you.

We currently have an exciting opportunity to join our Invoicing, Data & Revenue Assurance team in our Head Office based in Marlow.

Working with the team team you will play a key role in completing the reliable, precise and accurate analysis of data in order contribute to the delivery of a high quality and effective Invoicing, Data and Revenue Assurance function for the business and Whistl customers.

This job will give you opportunities to work with a wide range of departments and with a variety of people at all levels of seniority. You will enjoy working closely alongside your colleagues to deliver and maintain the highest levels of customer satisfaction.

The role requires hands-on analysis activity but will vary slightly according to which of the following teams you join:

Invoicing: Responsible for generation of all customer invoices and backing information; Custodians for all Dynamics NAV Processes and ensuring the revenue cycle is completed in an accurate and timely manner in line with business objectives; and, Provide additional services such as an e-invoicing and purchase order application to support Whistl Customer invoice reconciliation and payment.

Data: Ensure all information supplied to the team is accurate and present within the Whistl BI stack; Regularly perform system and data checks to ensure the company data is performing and there are no anomalies the could affect the Whistl revenue cycle; Review business processes and create models or reports for departments with to provide information and insight; and, Second line support where for customers who are unhappy with presented information on the invoice, using the available analytic tools to resolve any dispute.

Quality & Revenue Assurance: Provides oversight of the Whistl revenue and cost cycles; Drive internal processes within the team and act as a conduit of quality to ensure the information provided is accurate; Provide assurance to the business that all revenue has been captured accurately and in a timely manner though in-depth analysis of operational and financial data; and, Identify areas for efficiency and control through proactive problem solving to deliver positive changes that enhance revenue and reduce cost.

We will work with you to identify the best team fit for your skills with one eye on your continuing professional development and career ambitions.

Analyst | Data | Data Analyst | Invoice | Revenue

Pension Scheme; Eye care Vouchers; Life Assurance Scheme, You at Work Discounts

• Works collaboratively in a small team to deliver a high quality of service to customers and stakeholders; Able to show empathy with other departments and the challenges they face.
• Able to analyse data, spot trends, draw conclusions, think creatively and make recommendations accordingly.
• Self-motivated, able to turn work around quickly whilst still maintaining excellent levels of accuracy and attention to detail.
• Excellent and confident communicator both verbally and in writing.
• Flexible and adaptable with the ability to prioritise own workload to meet conflicting, varied and demanding deadlines.
• IT Literate - proficient in the use of MS Office including intermediate MS Excel skills with experience in pivot tables. V-look-ups and filters etc.
• Confident and able to appropriately question and challenge the accepted norm in order to drive continuous process improvement.
• Able to communicate complex information effectively when dealing with internal and external stakeholders at a range of levels.
• Educated to A' level or equivalent (i.e. Level 3 qualification).

• Experienced in the use of Microsoft Navision Dynamics.
• Experience of working in a corporate environment operating standard processes and invoicing practices whilst handling high volumes of data.
• Experience in data analysis and processing using business intelligence tools including presenting the results in a format suitable and appropriate to the audience.
• Able to take the lead when analysing or reviewing issues relevant to team activities.

Whistl is the second largest postal provider in the UK with an exciting range of mail, parcels, fulfilment and Doordrop media products and services, both in the UK and internationally. Each year we collect, sort, send and transport up to 4 billion items of mail and parcels for businesses, as well as handling, planning and managing millions of Doordrop items.

We help businesses with a range of cost effective delivery management solutions to meet their individual needs.