Helpdesk / Administrator - Heating Contractor

20000.00 - 21000.00 GBP Annual + benefits
08 Dec 2018
05 Jan 2019
Contract Type
Full Time
An excellent opportunity is available for Helpdesk / administrator to join an established Bradford based heating contractor. This is a multi-faceted role which is involved from the start of the sales process and follows it through to quotes / pricing, to agreeing installations.

You will have key involvement and provide support with both the sales / surveying and engineering teams to both secure and deliver installations for the business for customers throughout West Yorkshire.

The key responsibilities / duties will include;

* Arranging appointments for sales surveys.

* Deal with customer enquiries.

* Liaise with surveying team and assist with the provision of quotations.

* Followup quotes and convert to sales.

* Agree and schedule in installation dates.

* Provide and administer all relevant paperwork and documentation throughout the process.

The successful candidate could come from a variety of backgrounds, however skills and capability within the following areas would be preferable;

* Some knowledge or experience of the sales process.

* Knowledge of the building / heating sector.

* Experience of operating within a customer focused role.

* Strong IT skills (using Microsoft office).

* Comfortable with a high level of telephone use / a strong communicator.

* Organised and capable of operating in fast paced environment.

If you would like to be considered for this role, please send an up to date CV detailing your career history to date, and I will be in touch to discuss the role in further detail