Operations & Training Manager

Recruiter
Lighthouse Personnel LTD
Location
Colchester
Salary
999.00 - 30000.00 GBP Annual + 00
Posted
07 Dec 2018
Closes
14 Dec 2018
Sectors
Training
Contract Type
Permanent
Hours
Full Time

Operations & Training Manager

'Your long-term employment aims are at the heart of what we do'

Our Client are a well-established and highly regarded company who pride themselves on delivering unparalleled customer service.

With an extremely good reputation and an A1 customer profile, the business is based in East Bergholt with work spanning the South East, East Anglia and London. They provide kitchen extract deep cleans to hotels, restaurants, offices, small chains and franchisees.

Operations & Training Manager

GBP30k Basic Salary | Holiday | Sick Pay | Pension Scheme | Progressive | Forward-Thinking | Fast Growing Company | Excellent Operations and Managerial Skills | Passionate Leader

An exciting opportunity has arisen for the right individual to join the company as an Operations & Training Manager. This role is to work within the Management team and is the perfect role for an effective leader looking to ensure and maintain professionalism and quality in a high-end cleaning service.

Duties (include but are not limited to):

  • To manage directly employed and sub-contractor Hygiene Operatives to ensure 100% customer satisfaction.
  • Recruiting, selecting, inducting and managing Operatives
  • Strategizing
  • Clear aims and objectives for business goals
  • Interfacing with both the Sales and logistics teams to schedule work at least one week in advance.
  • Ensuring all logistics for chemicals, equipment and vans are managed effectively
  • Liaising with Office Manager to hire and fire where appropriate
  • Ensuring exacting standards are met by all operatives before work is offered for sign off
  • Liaising with customers
  • Working with Office Manager to ensure all H&S targets and training are delivered

Person Specification:

  • First aid qualified
  • Motivator, Leader, Inspiring
  • Strong Manager
  • Team-Leading, Administration, Communication
  • Professional Communicator
  • Negotiation Skills
  • Strong IT Skills

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our upmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.

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