Brook Street

IT Customer Service Advisor

Brook Street
Birmingham, West Midlands, England
06 Dec 2018
03 Jan 2019
Birmingham Government Team
Public Sector
Contract Type
Full Time

My public sector client based in Central Birmingham is looking for an IT Customer Service Team member to provide IT support for their organisation. This is a temporary assignment, Monday to Friday starting on £8 and going up to £12 in the 13th week.

Your role will be the face of IT, providing both Customer Service and 2nd line IT support for each location covered by their organisation. This role may involve some overnight travel in order to attend other office sites, so flexibility would be needed.

You must be able to use a service management tool to log and track incidents. You must be able to diagnose issues effectively and efficiently, be able to provide customer support across multiple locations, and within this, meeting rooms and desk spaces.

You must have good face to face communication and interpersonal skills, together with good experience and knowledge of Microsoft Office, Android and Apple devices and products.

If you feel you have the proven relevant experience and would be happy to be considered for this role. Please note the start date is ASAP, however this is dependent on clearances being processed and returned.

Apply for IT Customer Service Advisor

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

Upload from your computer

Or import from cloud storage

Your Supporting Document or cover letter must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 8MB

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy notice. You should never be required to provide bank account details. If you are, please email us.

More searches like this