Regional Quality Manager
- Recruiter
- Anonymous
- Location
- Worcester
- Salary
- Competitive
- Posted
- 06 Dec 2018
- Closes
- 31 Dec 2018
- Sectors
- Manufacturing & Industrial
- Contract Type
- Permanent
- Hours
- Full Time
Regional Quality Manager
Based in Worcestershire
Job ref: AZ/42756
Salary: c.GBP60,000
Benefits: Car allowance, 15% bonus, up to 8% matched pension, healthcare & life insurance.
Job Overview
Responsible for the effective planning and deployment of best practice approaches to Quality and EHS across the region (Europe & India) to deliver a safe working environment, world class quality and SMART performance improvements aligned to business objectives.
Leads by example and is committed to the company's "Customer Intimacy" ethos, driving customer centric behaviour to deliver outstanding customer satisfaction and loyalty.
Drives adherence to company's Quality Management System to ensure full compliance with ISO/IATF:16949, VDA, ISO 9001, AS 9100 and customer specific requirements across all industries
Delivers permanent and timely resolution of customer concerns through the implementation of best practice problem solving and advanced quality planning tools and takes proactive action to build customer confidence and loyalty during quality concerns whilst mitigating risk to the business where appropriate.
Clearly communicates EHS, quality and continuous improvement performance against operational goals to all levels of the business.
Is able to engage associates at all levels of the business through enthusiastic leadership, skillful facilitation and persistent, energetic promotion of a culture of lean empowerment.
Job Accountabilities
Leads and coaches EHS, Quality and CI leads within the region to ensure all facilities adhere to a best practice approach to EHS, Quality and Continuous Improvement that delivers SMART improvements aligned to true business goals. Core tools include; Risk Assessments, Hazard Alerts, 5S, 7 Wastes, Standard Work, Visual Management, SMED, OEE, VSM, Balanced Scorecard, Strategy Deployment, APQP, 5Why's, 8D, DMAIC and 6 Sigma tools.
Builds and fosters a best in class quality team across the region by modeling the way in "customer intimacy" and establishing robust 8D/ Corrective actions ensuring that both external and internal quality issues are managed effectively in accordance to priority with error proofed solutions implemented where possible.
Strives to build long term customer relationships by engaging customers and supporting the Customer Service team to ensure concerns are managed in an efficient, professional and customer centric manner that builds customer confidence and loyalty. Drives importance of understanding customer requirements upfront during contract review so that they are effectively captured and communicated through the business. Initiates action to close the gap between customer requirements and current practices that compliments business needs and develops a robust yet customer sensitive quality approach.
Drives adherence to QMS and seeks to continuously improve its framework of processes and procedures (TS16949, AS9100, ISO9001, ISO14001) to ensure products and services provided from EU Facilities meet their specified design and quality criteria, leading to satisfied customers and profitable growth for the business.
Communicates effectively in the Regional and Global Matrix. Direct reporting is into the facility but strong dotted relationships also exist with other EU / regional management teams. Communicates the status and progress of programs to the Ops Leadership, The Regional leadership team and to the facility as appropriate. Always considers what is right for the whole business and challenges stakeholders in the right way when doing so
Supports the regional leadership team with the facilitation and project management of new business improvement / strategy planning events
Education & Experience
3/4 year degree in relevant discipline (manufacturing/engineering)
Accredited Lean Champion
Six Sigma Green or Black belt (preferred)
5-10 years of manufacturing experience demonstrating a self-starting and hands on quality
A clear and practical understanding of breakthrough manufacturing methodology such as lean, Kaizen, SMED, 5S, TPM etc
A clear and practical understanding of the use of quality improvement methodology such as SPC, Six Sigma, Poka-yoke
Good understanding of financial measures and goals in a lean/flow throughput world
Excellent communication skills with evidence 'Evangelical' selling of change.
Good presentation skills to effectively share success and ideas
For EU roles, candidates must be eligible to work and live in the European Union.
Proof of eligibility will be required with your application.
Office Locations: Stratford-upon-Avon, Amsterdam, Barcelona, Cape Town, Dubai, D??sseldorf, Istanbul, Lyon, Malm??, Milan, Mumbai, Shanghai, Singapore, Sydney and Washington.
PLASTICS - PETROCHEMICALS - PACKAGING - CHEMICALS - ENERGY - ENVIRONMENT
Listgrove Limited Registered in England No:
Exhibiting at: NPE, PlastMilan, PDM, Compounding World, Kunststoffen, Fakuma, ScanPack, ArabPlast
Based in Worcestershire
Job ref: AZ/42756
Salary: c.GBP60,000
Benefits: Car allowance, 15% bonus, up to 8% matched pension, healthcare & life insurance.
Job Overview
Responsible for the effective planning and deployment of best practice approaches to Quality and EHS across the region (Europe & India) to deliver a safe working environment, world class quality and SMART performance improvements aligned to business objectives.
Leads by example and is committed to the company's "Customer Intimacy" ethos, driving customer centric behaviour to deliver outstanding customer satisfaction and loyalty.
Drives adherence to company's Quality Management System to ensure full compliance with ISO/IATF:16949, VDA, ISO 9001, AS 9100 and customer specific requirements across all industries
Delivers permanent and timely resolution of customer concerns through the implementation of best practice problem solving and advanced quality planning tools and takes proactive action to build customer confidence and loyalty during quality concerns whilst mitigating risk to the business where appropriate.
Clearly communicates EHS, quality and continuous improvement performance against operational goals to all levels of the business.
Is able to engage associates at all levels of the business through enthusiastic leadership, skillful facilitation and persistent, energetic promotion of a culture of lean empowerment.
Job Accountabilities
Leads and coaches EHS, Quality and CI leads within the region to ensure all facilities adhere to a best practice approach to EHS, Quality and Continuous Improvement that delivers SMART improvements aligned to true business goals. Core tools include; Risk Assessments, Hazard Alerts, 5S, 7 Wastes, Standard Work, Visual Management, SMED, OEE, VSM, Balanced Scorecard, Strategy Deployment, APQP, 5Why's, 8D, DMAIC and 6 Sigma tools.
Builds and fosters a best in class quality team across the region by modeling the way in "customer intimacy" and establishing robust 8D/ Corrective actions ensuring that both external and internal quality issues are managed effectively in accordance to priority with error proofed solutions implemented where possible.
Strives to build long term customer relationships by engaging customers and supporting the Customer Service team to ensure concerns are managed in an efficient, professional and customer centric manner that builds customer confidence and loyalty. Drives importance of understanding customer requirements upfront during contract review so that they are effectively captured and communicated through the business. Initiates action to close the gap between customer requirements and current practices that compliments business needs and develops a robust yet customer sensitive quality approach.
Drives adherence to QMS and seeks to continuously improve its framework of processes and procedures (TS16949, AS9100, ISO9001, ISO14001) to ensure products and services provided from EU Facilities meet their specified design and quality criteria, leading to satisfied customers and profitable growth for the business.
Communicates effectively in the Regional and Global Matrix. Direct reporting is into the facility but strong dotted relationships also exist with other EU / regional management teams. Communicates the status and progress of programs to the Ops Leadership, The Regional leadership team and to the facility as appropriate. Always considers what is right for the whole business and challenges stakeholders in the right way when doing so
Supports the regional leadership team with the facilitation and project management of new business improvement / strategy planning events
Education & Experience
3/4 year degree in relevant discipline (manufacturing/engineering)
Accredited Lean Champion
Six Sigma Green or Black belt (preferred)
5-10 years of manufacturing experience demonstrating a self-starting and hands on quality
A clear and practical understanding of breakthrough manufacturing methodology such as lean, Kaizen, SMED, 5S, TPM etc
A clear and practical understanding of the use of quality improvement methodology such as SPC, Six Sigma, Poka-yoke
Good understanding of financial measures and goals in a lean/flow throughput world
Excellent communication skills with evidence 'Evangelical' selling of change.
Good presentation skills to effectively share success and ideas
For EU roles, candidates must be eligible to work and live in the European Union.
Proof of eligibility will be required with your application.
Office Locations: Stratford-upon-Avon, Amsterdam, Barcelona, Cape Town, Dubai, D??sseldorf, Istanbul, Lyon, Malm??, Milan, Mumbai, Shanghai, Singapore, Sydney and Washington.
PLASTICS - PETROCHEMICALS - PACKAGING - CHEMICALS - ENERGY - ENVIRONMENT
Listgrove Limited Registered in England No:
Exhibiting at: NPE, PlastMilan, PDM, Compounding World, Kunststoffen, Fakuma, ScanPack, ArabPlast