Brook Street

Customer Service (Claims) Advisor

Brook Street
Kings Hill, Kent, England
£17000 - £19000 per annum + Medical, Pension & Travel Insurance
06 Dec 2018
03 Jan 2019
Rebecca Cocks
Contract Type
Full Time

Customer Service (Claims) Advisor
Kings Hill
£17,000 - £19,000

Do you have telephone-based customer service experience and are looking to develop your career further in a growing and dynamic company?

We are currently recruiting for Claims Advisors on behalf of a reputable insurance company based near West Malling. You will be required to answer incoming phone calls and emails, distributing messages as well as providing customers with information and guidance as requested in accordance to the terms and conditions of the policy. Committed to providing world class service, our client offers support to their customers over the phone, through web chat and on email.

Who we are looking for:
The successful candidates will have excellent communication skills, great attention to detail and must have relevant telephone-based experience. This will be a great position for all people that are passionate about talking to our customers.

What's in it for you?
" Salary Reviews

" Excellent training - Our client offers a fantastic learning and development programme which includes internal and external training, including the ability to gain external qualifications.

" Supportive environment -Very proud of their "family" feel, with around 200 employees, there is a great buzz and culture and your colleagues and managers are there to support you and help you achieve your best.

" Discounted gadget and travel insurance

" Free access to Perk Box offering discounts to hundreds of retailers and fun activities

" Private BUPA Medical Insurance

" Pension Scheme with employer contribution

" Cycle to work scheme

" Childcare vouchers

" Flu jabs

" 22 days starting holiday entitlement (plus bank holidays)

" Regular company events and parties. Our client is also very committed to charity and giving back to the local community with a fun-filled calendar of events to get involved in.

Still interested to find out more?

If you are interested in this position and have the correct experience then please apply today or contact Camilla d'Aguilar at Brook Street (Tunbridge Wells) on 01892 544 826 or email

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