Junior Insurance Account Handler

Role: Insurance Account Handler
Location: Lancing
Salary: GBP19,624 - GBP21,652 per annum
Hours: Monday to Friday, 9am to 5.30pm

We are currently recruiting for a busy and succesful organisation based in Lancing. This company offer a number of benefits including, 25 days holiday + BH, Health Insurance, generous Pension Scheme, free car parking, cycle to work scheme, childcare vouchers plus many more!

The purpose of the role will be to act as a prime contact point for a portfolio of clients comprising of individual Scout and Guide groups or other external small charity clients for their insurance requirements. You will be ensuring efficient administration and management of their policies and the overall client relationships through excellent customer service.

Key Tasks:
Offer information, guidance and quotes to existing clients in respect of their insurance needs.
Cross sell and up sell relevant products to existing clients.
Offer information, guidance and quotes to prospects in respect of their insurance needs and converting these to clients.
Achieve targets set in respect of existing client revenue retention, new business growth and lead generation and other key performance indicators.
Administration of policies in line with the objectives of accuracy, speed and completeness, deal with all policy and client queries and achieve prompt and appropriate solutions.
Collection of premiums income in line with company policies.
Comply with all business and office procedures and FCA rules.
Pro-actively review all insurance procedures in use and suggest continual improvements as part of Treating Customers Fairly initiatives.
Processing and handling of claims for clients.
Where authority is given under a delegated authority exercise due care in binding cover on behalf of insurers and stay within authority levels.
Where authority is given under a delegated authority exercise due care in the issue of documents evidencing cover bound.
Assist the Liability & Insurance Advisor with client indemnity agreements and provide advice on liability cover where appropriate.

Person Specification:
Experience of youth charities and their insurance needs
Experience of working in the commercial insurance industry
Computer literate and experience of using insurance systems
Knowledge and experience of FCA Compliance and TCF practices
Must be able to demonstrate experience of insurance broking
Must be able to advise on, sell and service all classes of commercial insurance products
Professional insurance qualifications - Cert CII or Diploma in Insurance
Positive attitude and ability to deal with difficult situations and customers
Ability to develop solutions to customers insurance requirements
Sales, influencing and negotiation skills to achieve targets and best outcomes for clients

If this Account Handler role based in Lancing is of interest then please apply today.

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.