Supply Chain Performance Manager- Chelmsford

Contract: NCS South East

Wanting to move into a career with great development opportunities?

Do you have experience of stakeholder and account management?

Consider the role of a Supply Chain Performance Manager?

About Us

We are on a mission to be the partner of choice for developing people and their communities. We are a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

The Supply Chain Performance Manager is responsible for ensuring the effective performance, productivity and wellbeing of a small team of Supply Chain Performance Executives. Through observation, coaching and development a Supply Chain Performance Manager supports the team by providing a professional support service to agreed standards to supply chain partners, improving their performance, quality and compliance. A Supply Chain Performance Manager will in addition, manage supply chain partners according to the needs of the programme.

What You Will Be Doing:

• Motivating, coaching and developing the team and the stakeholders, identifying any training needs.
• Supply Chain Management- liaising with stakeholders to ensure that all parties are working towards agreed performance levels.
• Working with external parties and maintaining the stakeholder relationships.
• Ensuring stakeholders and the team understand and work within the financial requirements and guidelines of the contract.
• Driving improvements in performance and delivery.

What's In it for You?

Alongside a generous base salary and great flexibility with your working schedule, we offer training, development and progression opportunities. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

Skills & experience

Essential Criteria:

• Experience of engaging with a variety of seniority levels both internally and externally and across different organisations
• Experience of managing negotiations to achieve positive outcomes.
• Experience of managing performance improvement in an operational delivery business environment
• Experience must have been gained within a fast-paced service focused, client or account management, target driven business environment. Examples of this may include Sales, Contract Management, Agency Recruitment, Training, Account Management or any other B2B Sales/Customer Management environment
• Willingness to travel locally
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma

• • GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage

Desirable Criteria:

• Technical skills including the ability to interpret and/or use MS Project and Visio.
• Previous experience in Public Sector programmes.
• Awareness of and interest in the Welfare to Work industry
• Experience of formally negotiating agreed service level agreements or contracts.
• Previous experience of multi-site and national business to business account, contract or client management experience.