HR Advisor
- Recruiter
- Anonymous
- Location
- Leicester
- Salary
- 35000.00 - 37000.00 GBP Annual
- Posted
- 03 Dec 2018
- Closes
- 31 Dec 2018
- Sectors
- Human Resources
- Contract Type
- Permanent
- Hours
- Full Time
HR Advisor
Leicester
Salary: GBP35,000-GBP37,000 DOE
* Are you a great HR Advisor that cares about people?
* Are you confident in providing a professional, proactive and comprehensive tailored service?
* Do you have experience managing over c1000 employees within a contact centre environment?
Then this is the role for you!
The Company:
Eileen Richards Recruitment Ltd are working exclusively to source an experienced HR Manager to join a dedicated and fast growing team in Leicester.
Our client is one of the fastest growing businesses in the UK and with continuous success and growth, this is an exciting time to join. This is a business that genuinely cares about their employees, they are the most important asset, and the HR Team work hard at making sure all the employees time is the most positive experience.
Role & Responsibilities of the HR Advisor:
To work with site leadership to deliver positive colleague engagement and great customer experiences.
You will acts as the first point of contact for Employee Relations queries, with a strong focus on all employee relations case management.
Provide specialist HR service in a number of key areas to the HR Function/business ensuring efficient and effective HR delivery. You will also Work alongside the business providing coaching and where required ER training workshops to support leadership programmes and enable line managers to effectively manage people and any associated ER situations.
* To manage case work, including supporting and coaching the line managers on best practice.
* Highlights any trends from E/R related issues and supports the HR Manager on tackling issue areas on monthly reports.
* To work with the HR Advisory Manager to ensure that service and delivery against case work is aligned with operational expectations with effective communication on SLA's.
* To support the HR Advisory Manager with delivering the employee relations strategy
* Reviews daily, weekly, monthly employee data, highlights trends and proactively supports team managers.
* To ensure all manual and electronic HR systems are maintained, fit for purpose and compliant with auditing requirements.
* To provide support as required to the Compensation and Rewards Manager during company salary review/other exercises.
* To provide ad hoc support to Head of HR Shared Services as required.
* Support ad hoc department projects, providing subject matter expert input.
* Effectively deliver ER related training workshops to support leadership programmes and enable line managers to effectively manage people and any associated ER situations.
About You as the HR Advisor:
* Excellent written and verbal communication skills.
* Excellent administrative skills including letter writing.
* Able to explain complex issues in a straightforward way.
* Able to effectively coach leadership at all levels.
* Highly organised and methodical and with attention to detail.
* Comprehensive and thorough knowledge of employment law and practice.
* Analytical and numerate.
Essential:
* Substantial previous experience either in a generalist role or specialist role.
* Comprehensive knowledge of HR processes and systems.
* High levels of ER case management against large staffing level environments.
* Able to effectively use Microsoft Office tools including; Excel, Word and Powerpoint.
Desirable:
* Contact centre experience or similar.
* Case management system experience.
Qualifications:
* Fully CIPD qualified ideally (or working towards it).
If you do not receive a response within five working days then unfortunately your application has been unsuccessful on this occasion.
Eileen Richards Recruitment are experienced within seven different sectors consisting of Accountancy and Finance, Construction, Customer Service and Onsite including Insurance, Executive Search and Selection, Human Resources, Legal and Office, and Sales and Marketing.
We look forward to helping you in your career in these sectors, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career in these sectors please feel free to refer them to us
Leicester
Salary: GBP35,000-GBP37,000 DOE
* Are you a great HR Advisor that cares about people?
* Are you confident in providing a professional, proactive and comprehensive tailored service?
* Do you have experience managing over c1000 employees within a contact centre environment?
Then this is the role for you!
The Company:
Eileen Richards Recruitment Ltd are working exclusively to source an experienced HR Manager to join a dedicated and fast growing team in Leicester.
Our client is one of the fastest growing businesses in the UK and with continuous success and growth, this is an exciting time to join. This is a business that genuinely cares about their employees, they are the most important asset, and the HR Team work hard at making sure all the employees time is the most positive experience.
Role & Responsibilities of the HR Advisor:
To work with site leadership to deliver positive colleague engagement and great customer experiences.
You will acts as the first point of contact for Employee Relations queries, with a strong focus on all employee relations case management.
Provide specialist HR service in a number of key areas to the HR Function/business ensuring efficient and effective HR delivery. You will also Work alongside the business providing coaching and where required ER training workshops to support leadership programmes and enable line managers to effectively manage people and any associated ER situations.
* To manage case work, including supporting and coaching the line managers on best practice.
* Highlights any trends from E/R related issues and supports the HR Manager on tackling issue areas on monthly reports.
* To work with the HR Advisory Manager to ensure that service and delivery against case work is aligned with operational expectations with effective communication on SLA's.
* To support the HR Advisory Manager with delivering the employee relations strategy
* Reviews daily, weekly, monthly employee data, highlights trends and proactively supports team managers.
* To ensure all manual and electronic HR systems are maintained, fit for purpose and compliant with auditing requirements.
* To provide support as required to the Compensation and Rewards Manager during company salary review/other exercises.
* To provide ad hoc support to Head of HR Shared Services as required.
* Support ad hoc department projects, providing subject matter expert input.
* Effectively deliver ER related training workshops to support leadership programmes and enable line managers to effectively manage people and any associated ER situations.
About You as the HR Advisor:
* Excellent written and verbal communication skills.
* Excellent administrative skills including letter writing.
* Able to explain complex issues in a straightforward way.
* Able to effectively coach leadership at all levels.
* Highly organised and methodical and with attention to detail.
* Comprehensive and thorough knowledge of employment law and practice.
* Analytical and numerate.
Essential:
* Substantial previous experience either in a generalist role or specialist role.
* Comprehensive knowledge of HR processes and systems.
* High levels of ER case management against large staffing level environments.
* Able to effectively use Microsoft Office tools including; Excel, Word and Powerpoint.
Desirable:
* Contact centre experience or similar.
* Case management system experience.
Qualifications:
* Fully CIPD qualified ideally (or working towards it).
If you do not receive a response within five working days then unfortunately your application has been unsuccessful on this occasion.
Eileen Richards Recruitment are experienced within seven different sectors consisting of Accountancy and Finance, Construction, Customer Service and Onsite including Insurance, Executive Search and Selection, Human Resources, Legal and Office, and Sales and Marketing.
We look forward to helping you in your career in these sectors, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career in these sectors please feel free to refer them to us