Client Support Manager
- Recruiter
- Womble Bond Dickinson
- Location
- Plymouth
- Salary
- Competitive
- Posted
- 03 Dec 2018
- Closes
- 17 Dec 2018
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
It's no secret that we're an ambitious firm and our vision and our culture truly reflects that. At the heart of this is an outstanding client experience, something that Womble Bond Dickinson prides itself on, and it's something that we've become so well known for. We believe it's what will support the growth of our business, allow us to do rewarding and profitable work and create a sustainable business for our people. Central to all of this are our very talented lawyers, but they couldn't achieve their results without the ongoing support from our Paralegals and client support team who have an essential role to play in growing the business and maintaining efficient and cost effective service delivery on behalf of our lawyers and clients.
Our unique Legal Solutions Centre allows us to do that by providing a flexible centralised resource to free up our highly skilled and experienced lawyers to focus on the high value and complex cases. By working collaboratively with our many legal disciplines across the business, we have allowed our lawyers more time to develop strong relationships and offer a broader, more strategic range of work. This high performing team is expanding as our business continues to grow, and demand for support at this level increases. We are a multi-disciplinary team of paralegals, legal executives, solicitors, administrators and client support, all of which have a wide range of experience and skills.
So what are we looking for?
We're now looking for an Client Support Manager to join this team. It's a varied and exciting role that will see you leading the Client Support Services team to ensure delivery of all administration services, scheduled client reporting and supporting business development by contributing to tender activities. You'll be taking overall responsibility for maintaining and developing the existing team which will include but is not limited to performance management, reviews/appraisals, training and development of the team. Helping to keep our firm ahead of the curve, you and the team will be promoting the use of our latest technologies, such as our applications, case management and financial reporting systems. You'll ideally have previous client service and team management experience, and whilst experience in a legal environment would be an advantage, it is by no means essential. What is essential are strong communication and leadership skills, a drive for continuous improvement and first class IT skills (including MS Word, Excel, Outlook and case management systems).
What's in it for you?
We know that it's not all about us. You'll want to be assured that this is the right opportunity for you and we really believe that this is a fantastic place to work. You'll be joining a supportive team where you can learn from true leaders in their field and build your experience with access to great quality work and great clients. Supported by a collegiate approach, and firm wide commitment to training and development there are fewer better places to develop your career.
And that's not all, alongside a competitive salary you'll receive a flexible benefits package so you can pick and choose between the benefits that matter most to you.If you think this is for you, why not get in touch to find out more; my name is Charlotte Hall and you can reach me on .
For recruitment news, updates and job alerts follow us on and
Our unique Legal Solutions Centre allows us to do that by providing a flexible centralised resource to free up our highly skilled and experienced lawyers to focus on the high value and complex cases. By working collaboratively with our many legal disciplines across the business, we have allowed our lawyers more time to develop strong relationships and offer a broader, more strategic range of work. This high performing team is expanding as our business continues to grow, and demand for support at this level increases. We are a multi-disciplinary team of paralegals, legal executives, solicitors, administrators and client support, all of which have a wide range of experience and skills.
So what are we looking for?
We're now looking for an Client Support Manager to join this team. It's a varied and exciting role that will see you leading the Client Support Services team to ensure delivery of all administration services, scheduled client reporting and supporting business development by contributing to tender activities. You'll be taking overall responsibility for maintaining and developing the existing team which will include but is not limited to performance management, reviews/appraisals, training and development of the team. Helping to keep our firm ahead of the curve, you and the team will be promoting the use of our latest technologies, such as our applications, case management and financial reporting systems. You'll ideally have previous client service and team management experience, and whilst experience in a legal environment would be an advantage, it is by no means essential. What is essential are strong communication and leadership skills, a drive for continuous improvement and first class IT skills (including MS Word, Excel, Outlook and case management systems).
What's in it for you?
We know that it's not all about us. You'll want to be assured that this is the right opportunity for you and we really believe that this is a fantastic place to work. You'll be joining a supportive team where you can learn from true leaders in their field and build your experience with access to great quality work and great clients. Supported by a collegiate approach, and firm wide commitment to training and development there are fewer better places to develop your career.
And that's not all, alongside a competitive salary you'll receive a flexible benefits package so you can pick and choose between the benefits that matter most to you.If you think this is for you, why not get in touch to find out more; my name is Charlotte Hall and you can reach me on .
For recruitment news, updates and job alerts follow us on and